As P&C; Manager you will steer strategic HR initiatives to enable a high-performance, inclusive and compliant workplace for Orient Express La Dolce Vita. You will lead end-to-end HR operations, from talent acquisition to payroll, ensuring luxury standards and guest service excellence. You'll translate business priorities into people strategies and scalable processes to support the brand's growth.

This role offers the chance to shape culture, drive continuous improvement, and partner with cross-functional teams across a premium, growing luxury network.

gross annual salary range: 50.000 - 60.000

premio

Staff cantine

ALL - Hearti st Program: Employee benefit card with discounted rates

Diversity & Inclusion commitment

Define and execute the HR strategy in line with General Manager and corporate guidelines

Lead talent acquisition, onboarding, performance management, learning & development, compensation & benefits, payroll, and personnel administration

Translate business priorities into effective people solutions and ensure alignment with brand identity and luxury positioning

Maintain compliance with LQA/Forbes and drive continuous improvement in HR processes





Co-lead crew planning and workforce scheduling with Finance, monitor employment costs and budgets

Manage department budget, monitor KPIs (absenteeism, shift coverage, rest periods, regulatory compliance) and ensure service continuity

Oversee industrial and union relations, manage disputes and grievance procedures

Promote employee well-being, onboarding excellence, and positive team dynamics

Deploy initiatives to reflect Orient Express values and elevate candidate and employee experience

Support managers in developing collaboration and service culture

Develop scalable workforce planning tools to support expansion and regulatory changes

Collaborate with Operations to maintain agility during peak periods

Master's degree in Human Resources or related field

Minimum 5 years in a senior HR role

Knowledge of railway sector is mandatory

Deep knowledge of industrial and union relations

Excellent interpersonal and communication skills; fluent in Italian and English

Hands-on and strategic

Proficiency with HR systems and MS Office

📌 People & Culture Manager (Roma)
🏢 Experteer Italy
📍 Roma