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Le seguenti informazioni forniscono una panoramica delle competenze, delle qualità e delle qualifiche necessarie per questo ruolo.

- At SOLPLANET, we are driven by a simple idea: solar for everybody.

- We strive to create the best possible experience for distributors, installers, and end users.

- That’s why our solar inverters, energy storage systems, and EV chargers are designed to be easy to install, reliable, and user-friendly.

Who We Are:

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- Private equity-backed AISWEI is a provider of renewable energy solutions, including solar inverters, batteries, EV chargers, heat pumps, and energy management solutions.

- AISWEI has more than 17 years of expertise in R&D; and manufacturing, with a strong technology heritage from Germany and China.

- With 70 GW+ cumulative shipments as of Dec 2025, AISWEI is one of the major manufacturers of solar string inverters worldwide.

- AISWEI operates under its own brand in China and internationally under the SOLPLANET brand. It also serves global brands as an ODM service provider.

- Our international team shares a common goal: making renewable energy accessible and supporting local communities worldwide.

How you’ll help us:

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- Provide technical troubleshooting support to distributors, installers, EPCs, and customers via phone, email, and digital communication channels.

- Deliver technical training sessions, webinars, and product presentations to distributors, installers, service partners, and internal colleagues.

- Provide technical support during customer meetings and pre-sales activities when required.





- Build and maintain strong relationships with distributors, installers, EPCs, and service partners.

- Collaborate with the Sales team to support customer relationships and business development.

- Work closely with Product Management, R&D;, and headquarters to resolve technical issues and improve products and processes.

- Monitor relevant Italian technical regulations and grid-code requirements.

- Support the qualification, onboarding, and management of authorized service partners.

- Document technical cases and customer interactions accurately in the CRM system.

Location: Remote within Italy

Employment type: Full-time

Travel: Regular travel within Italy and occasional international travel

Your background and skills:

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- Bachelor’s degree or equivalent qualification in Electrical Engineering, Electronic Engineering, Renewable Energy Engineering, or a related technical field.

- Previous experience in technical support, commissioning, after-sales service, application engineering, or a similar technical role is preferred.

- Experience in the photovoltaic, renewable energy, or electrical industry is an advantage.

- Experience with PV inverters, energy storage systems, or EV chargers is beneficial but not mandatory.

- Experience working with distributors,



installers, or EPC companies is an advantage.

- Good understanding of photovoltaic systems, energy storage systems, and/or EV charging solutions.

- Knowledge of electrical standards and grid-code requirements is an advantage.

- Strong troubleshooting and analytical problem-solving skills.

- Ability to explain technical topics clearly to both technical and non-technical audiences.

- Experience with CRM or ticket-management systems is an advantage.

- Comfortable working in an international and cross-functional environment.

- Fluent Italian and business-fluent English, both written and spoken.

- Willingness to travel within Italy and occasionally internationally.

- Valid driving licence.

What we offer:

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- International Team Environment: Join colleagues from diverse cultural and professional backgrounds who collaborate closely with a strong team spirit.

- Ownership and Impact: Take responsibility from day one and have the freedom to contribute your ideas and make a meaningful impact.

- Value-Driven Culture: Be part of a company with flat hierarchies and approachable, supportive leadership.

- Multicultural Workplace: Work with colleagues from different cultures and perspectives in an international environment.

- Professional Growth Opportunities: Develop your skills and expertise while building your long-term career within the renewable energy industry.

- Growing Industry: Join an ambitious and rapidly expanding Solplanet team and contribute to the energy transition.

By submitting

📌 Technical Service Engineer (Verona)
🏢 Solplanet
📍 Verona