Luogo di lavoro: Venezia
dutiesandresponsibilitiesinclude:
Managingroomserviceoperationsandstaff,includingschedulingshiftsandassigningduties
Trainingstafftoprovideexcellentcustomerserviceandupholdthestandardsofthehotel
Developingandimplementingroomservicemenus
Ensuringpromptdeliveryoforderstoguestrooms
Monitoringguestfeedbackandresolvingcomplaintsinatimelyandprofessionalmanner
Maintaininginventoryandorderingroomservicesuppliesasneeded
Collaboratingwiththekitchenstafftoensuremealpreparationalignswithdeliverytimes
Ensuringcompliancewithfoodsafetyandsanitationregulations
Reviewingandprocessingbillingforroomserviceorders
Promotingadditionalservicesandfacilitiesofthehoteltoguests




Overseeallroomserviceoperations,ensuringallstandardsandhotelprotocolsareadheredto.
Managetheroomserviceteam,providingtrainingandperformancefeedbackasnecessary.
Collaboratewiththekitchenstafftoensuretimelydeliveryofordersandmaintainhighfoodqualitystandards.
Manageinventoryandsuppliesandensureadequatestocklevels.
Handleguestcomplaintsandqueriespromptlyandprofessionally.
Coordinatewithhousekeepingandmaintenancedepartmentsasnecessary.
Ensurecompliancewithhealthandsafetyregulations.
Monitorroomservicebudgetandimplementcost-savingmeasuresasnecessary.
KnowledgeinMicros.

📌 Room service manager (Italia)
🏢 San Clemente Palace Venice
📍 Italia