pSkills Troubleshooting , Problem Solving , Help desk ticketing systems , Windows macOS support , Basic Networking /ph3Description /h3pBCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch |On-site) "IT Support Specialist " in Italy. /ph3Responsibilities /h3ulliProvide first
- or second-level contact and problem resolution for customer issues. /liliWork with third-party vendors to remediate complex AV issues as needed. /liliProvide timely communication on issue status and resolution. /liliMaintain ticket updates for all reported incidents. /liliInstall, upgrade, support, and troubleshoot Windows OS , Microsoft Office Cisco Jabber authorized . /liliShould have basic knowledge of the Mac operating system to support Apple PC users. /liliInstall, upgrade, support, and troubleshoot printers and computer hardware. /liliPerforms remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment. /liliUse diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software. /li /ulh3Requirements /h3ulliMust hold a valid work permit in Italy /liliSeveral years of experience in the IT field /li /ul

📌 IT SUPPORT SPECIALIST (Italia)
🏢 BCIC Swiss
📍 Italia