Overview In this role you will support the commercial growth of DHL eCommerce Italy through lead generation, marketing, events, and sales support. You will act as a trusted advisor to customers, helping optimize their logistics and eCommerce supply chain while driving revenue and margin. You will work with cross-functional teams to ensure timely responses and coordinated proposals. This is an international, growth-focused position with a hands-on impact on strategy and execution. Responsabilità
* Identify and qualify potential customers through market research, digital channels, events, and networking
* Support management of sales leads and opportunities in the CRM system
* Conduct initial prospect outreach and coordinate follow-up with the Sales team
* Maintain and update prospect databases for data accuracy
* Provide administrative and operational support to the sales force across the national territory
* Assist with customer presentations, commercial proposals, and sales documentation
* Support sales performance tracking and reporting
* Coordinate with internal departments to ensure timely responses to customer requests and opportunities
* Support preparation and submission of tenders, RFPs, RFQs, and commercial proposals
* Coordinate information collection from internal stakeholders
* Ensure compliance with tender requirements, deadlines, and submission processes
* Maintain organized tender documentation and templates




* Coordinate internal and external communication to enhance brand awareness
* Support creation of marketing materials, presentations, newsletters, case studies, and social media content
* Collaborate to ensure consistent messaging across channels
* Organize participation in industry events and manage logistics
* Plan and coordinate corporate events and customer meetings
* Measure event effectiveness and provide post-event reporting Requisiti fondamentali
* Bachelor's degree in Business Administration, Marketing, Communications, Economics, or related field
* 2-5 years of experience in sales support, marketing coordination, business development, or similar role
* Experience in logistics, transportation, eCommerce, or B2B services advantageous
* Proficiency in Microsoft PowerPoint and Excel
* Experience with CRM systems preferred
* Fluency in English (written and spoken) mandatory
* Strong organizational, communication, and interpersonal skills
* Customer-oriented mindset
* Ability to manage multiple priorities and deadlines
* Attention to detail and proactive problem-solving
* Team player with cross-functional collaboration and commercial awareness
* Strong organizational skills
* Excellent communication and interpersonal abilities
* Customer-oriented mindset
* PowerPoint
* Excel
* CRM systems

📌 Sales & Business Development Coordinator (Pavia)
🏢 Deutsche Post DHL
📍 Pavia