Luogo di lavoro: Venezia dutiesandresponsibilitiesinclude: Managingroomserviceoperationsandstaff,includingschedulingshiftsandassigningduties Trainingstafftoprovideexcellentcustomerserviceandupholdthestandardsofthehotel Developingandimplementingroomservicemenus Ensuringpromptdeliveryoforderstoguestrooms Monitoringguestfeedbackandresolvingcomplaintsinatimelyandprofessionalmanner Maintaininginventoryandorderingroomservicesuppliesasneeded Collaboratingwiththekitchenstafftoensuremealpreparationalignswithdeliverytimes Ensuringcompliancewithfoodsafetyandsanitationregulations Reviewingandprocessingbillingforroomserviceorders Promotingadditionalservicesandfacilitiesofthehoteltoguests Overseeallroomserviceoperations,ensuringallstandardsandhotelprotocolsareadheredto. Managetheroomserviceteam,providingtrainingandperformancefeedbackasnecessary. Collaboratewiththekitchenstafftoensuretimelydeliveryofordersandmaintainhighfoodqualitystandards. Manageinventoryandsuppliesandensureadequatestocklevels. Handleguestcomplaintsandqueriespromptlyandprofessionally. Coordinatewithhousekeepingandmaintenancedepartmentsasnecessary. Ensurecompliancewithhealthandsafetyregulations. Monitorroomservicebudgetandimplementcost-savingmeasuresasnecessary. KnowledgeinMicros.
📌 Room service manager (Veneto)
🏢 San Clemente Palace Venice
📍 Veneto
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