Field Service Technical Specialist (Ferrara)

Field Service Technical Specialist (Ferrara)

24 ott
|
Geotab
|
Ferrara

24 ott

Geotab

Ferrara

pGeotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. /ppGeotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. /ppOur team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities
- ones that may not always be described in the initial

job description
. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. /ph3Who you are: /h3pWe are always looking for amazing talent who can contribute to our growth and deliver results Geotab is seeking a Field Service Technical Specialist who will support customers, installers, product teams, and field service initiatives through technical expertise, installation quality, and innovative solutions.



If you love automotive technology, customer collaboration, and solving complex technical challenges, and are keen to join an industry leader — we would love to hear from you /ph3What you'll do: /h3pAs a Field Service Technical Specialist, your key area of responsibility will be supporting product development, customer implementations, installation partners, pilot programs, and field service quality. You will provide technical support for product design, installations, testing, troubleshooting, installer certification, audits, documentation, and strategic initiatives. You will work closely with Product, RD, Sales, Field Services, Learning and Development, customers, resellers, and installation partners to ensure Geotab solutions are designed, installed, and supported effectively.br/To be successful in this role, you will be organized, adaptable, detail-oriented, entrepreneurial, and comfortable managing multiple projects in a fast-paced environment. You will bring strong communication, analytical, problem-solving, relationship-building, and customer service skills, along with the ability to learn new technical information and share it effectively with others. /ph3How you'll make an impact: /h3pProvide design support for the New Product team, analyzing user’s requirements, defining product specifications, field and simulation testing. /ppSupport customers with technical details,



technical specifications and data requirements based on Geotab product offerings. /ppSupport sales with technical applications based on requirements from Resellers / Customers. /ppSupport Installation partners and their installers real time when necessary. /ppProvide specific technical installation requirements and wiring schematics /ppStay relevant to new advances in technology and be flexible to adapt to the growing market demands. /ppBe innovative through researching and presenting new ideas. /ppCreate and Implement Installer Certification Tests /ppUpdate modules with latest Geotab Product information /ppParticipate in installer performance evaluation and audits. /ppEnsure company installation quality standards are communicated and adhered to in the field. /ppUpdate all installation documents and product guides with latest information. /ppWork with installers to ensure they understand and use the Field Services department price list for installation services. /ppWhen required, perform installations in the field as a part of an installation demonstration, installation training or Pilot projects. /ppCreate Installation videos and guides by taking photo sets and video content in conjunction with our LD Teams. /ppSend out feedback surveys, support Field Services invoicing processes, and update the ticketing system. /ppContinually seek and suggest methods to improve both internal and external systems and processes within the organization, especially as related to installations and onsite services. /ppSource and qualify new installation partners. /ppResolve installer issues and concerns. /ppSupport Geotab global strategic initiatives. /ph3What you'll bring to this role: /h3pPost-Secondary Diploma/Degree or equivalent experience required. /p

📌 Field Service Technical Specialist (Ferrara)
🏢 Geotab
📍 Ferrara

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