YOUR MISSION: You will become a Brand Ambassador of Buccellati Maison in the Boutique as well as at external events, and you will be responsible for delivering a unique client experience by sharing memorable inspiring moments. You will foster trusted relationships with clients all along the journey with the Maison. You will contribute in developing a deep understanding and knowledge of the Maison to convey its brand DNA, recognizable craftmanship and innovation in all its creations. You will be part of a team, transmitting and sharing knowledge with the other team members, actively participating in the day-to-day boutique life. HOW WILL YOU MAKE AN IMPACT?1. Sales performance & customer service:
* Contribute to the boutique achieving its sales targets;
* Assist clients with Customer Service needs maintaining the brands high standards;
* Cultivate strong client relationships, delivering outstanding client service and treatment; providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards and solid product knowledge;
* Adapt approach according to the client needs and motivations;
* Assist and support after sales clients in accordance with Maison values; provide recommendations that will provide an exceptional client experience; 2. Stock management and merchandising:
* Provide feedback in processing and replenishing merchandise; participate in receiving and monitoring floor stock;
* Actively participate in the visual merchandising of the Boutique implementing required guidelines. Assist in floor moves, merchandising, display maintenance, and store housekeeping, including cleaning the products and displays;
* Assist in the inventory process, including but not limited to stock counting and special projects as needed;
* Assist in completing prices changes within the Boutique when required; 3. Boutique operations and cash management:




* Accurately and efficiently complete all sales transactions and maintain proper cash records at the Boutique’s register;
* Adhere to all Company policies, procedures and practices;
* Implement discounts and gratuities under supervision of Boutique manager;
* Comply with all safety regulations and Boutique operational procedures including security; 4. Product knowledge & sales techniques:
* Maintain an awareness of all product knowledge information;
* Master the Brand's sales techniques as per training received;
* Attendance to required training; 5. Presentation & visibility:
* Maintain boutique tidiness, decoration and visual merchandising in line with Brand guidelines;
* Report maintenance issues to the Boutique Manager;
* Represent the Brand by wearing the appropriate provided uniform;
* Represent the Brand instore and at local events under the direction of Boutique Manager; HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Education:
* College degree preferred; Required

Experience:
* 2 to 5 years of previous experience in luxury retail, services or luxury hospitality environment Technical

Skills:
* Ability to work in a fast-paced retail store environment
* Computer and internet Savvy
* MS Office experience required Personal Skills/Abilities:
* Fluency in Italian and English is mandatory;
* Excellent interpersonal and communication skills are required;
* Confidence in handling high-value transactions;
* Strong understanding of Customer Service needs and Customer (internal and external) priorities;
* Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision;
* Self-Starter with Team-Player approach;
* Must be available to work retail hours including in the evenings, during weekends and to travel for trainings, client events, conferences;

WHAT WE OFFER
* CCNL Commercio
* Salary Range 30K – 35K€
* Commission scheme
* 8 euro per Meal Voucher per working day
* Welfare #J-18808-Ljbffr

📌 Sales Associate (Latina)
🏢 Richemont
📍 Latina