Florence, Metropolitan City of Florence, Italy About the job Virtual Travel Assistance Agent We are seeking a Virtual Travel Assistance Agent to help support clients throughout their travel journey. In this remote role, you will provide guidance, assist with travel-related questions, and help ensure that travelers feel prepared and supported before and during their trips.

Key Responsibilities
* Respond to traveler inquiries through email, phone, and messaging platforms
* Assist with reviewing travel plans and helping confirm important trip details
* Provide helpful information regarding destinations, travel guidelines, and company procedures




* Check in with clients prior to departure to ensure they have everything needed for their tripAddress concerns in a professional and timely manner and refer complex issues when appropriate Ideal Candidate
* Friendly and professional communication style
* Customer service experience is helpful but not required
* Organized with strong attention to detail
* Comfortable working with digital tools and online platforms
* Interest in travel and assisting others with their plans
* Remote work environment with flexible scheduling
* Training and resources to support success in the role
* Opportunities to grow within the travel industry
* Access to travel-related benefits and industry discounts #J-18808-Ljbffr

📌 Virtual Travel Assistance Agent (Caserta)
🏢 Kim Luxe Travel
📍 Caserta