Helpdesk Manager (Italia)

Helpdesk Manager (Italia)

24 ott
|
Docebo
|
Italia

24 ott

Docebo

Italia

b /ppAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. Better experiences for learners and real results for businesses. /ppWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people-you’ll feel right at home here. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the bDocebo Heart /b: trust by default, assume positive intent, and create space for different perspectives to thrive. /In this role, you will redefine what office culture feels like, blending high-touch hospitality with seamless day-to-day operations to build an environment where creativity and connection thrive. As the chief creator of memorable moments, you’ll directly shape how our employees, candidates, and global guests experience Docebo’s culture every single day. If you’re ready to bring boundless energy, turn everyday moments into extraordinary experiences, and make our Milan hub the place to be, this adventure is waiting for you ph3The Day-to-Day /h3ullipbLead the Charge: /b Own the daily operations and elevate the overall employee and visitor experience to world-class standards across the Milan office. /p /lilipbChampion Hospitality: /b Create a warm, polished,



and guest‑centric environment that makes everyone who walks through our doors feel immediately welcomed and inspired. /p /lilipbCurate the Magic: /b Own the office engagement calendar from end‑to‑end, bringing themed events, cultural celebrations, social gatherings, and wellness initiatives to life. /p /lilipbExecute Seamless Events: /b Master event management from initial concept through budget planning, vendor sourcing, catering, decor, setup, and energetic onsite hosting. /p /lilipbBuild Vibrant Community: /b Develop innovative programming and interactive initiatives that encourage deep connection, cross‑team collaboration, and office participation. /p /lilipbMaster Operations Budgeting: /b Oversee facility vendors, maintenance, supplies, access, and security while keeping invoices, purchase orders, and financial forecasting perfectly tuned. /p /lilipbDrive Workplace Innovation: /b Partner with local leadership, global teams, and external partners to lead space planning, floor plans, emergency readiness, and creative office branding installations. /p /li /ulh3Your Superpowers /h3ullipbWorkplace Event Expertise: /b 5+ years of experience in workplace management, office operations, hospitality, or employee experience, with a proven track record of running an office independently. /p /lilipbHospitality-First Mindset: /b A genuine passion for bringing people together, paired with an infectious energy that elevates room dynamics and employee morale. /p /lilipbEvent Wizardry:



/b Deep hands‑on experience designing, planning, and hosting creative, high‑quality, and unforgettable employee events. /p /lilipbOrganizational Mastery: /b Exceptional skills in budget oversight, vendor negotiations, project management, and rapid problem‑solving under pressure. /p /lilipbProactive Ownership: /b A self‑starter mindset who takes full pride and accountability in cultivating a polished, well‑run workplace environment. /p /lilipbBilingual Communication: /b Professional fluency in both Italian and English, allowing you to connect effortlessly with local teams and global stakeholders. /p /li /ulh3Bonus Points /h3ullipbTech Industry Background: /b Prior experience navigating and thriving within a fast‑paced, global technology organization. /p /lilipbSpace Project Design: /b Familiarity with workplace branding, space planning rollouts, or managing local facility renovation projects. /p /li /ulh3Our Total Rewards Philosophy /h3pOur Total Rewards Philosophy centers around three core areas to reward and care for our People: /pullipbRewarding Impact: /b We lead with competitive pay to reward the impact, skills and traits that fuel our success. /p /lilipbFostering Holistic Wellbeing: /b We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well‑being. /p /lilipbEmpowering Our Talent Culture: /b We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. /p /li /ulh3Our Promise to You /h3ullipbFinancial Wellness: /b Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a co

📌 Helpdesk Manager (Italia)
🏢 Docebo
📍 Italia

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