At Pronto Solutions Group , we connect fast-growing U.S. companies with top global talent. From Guadalajara and León , we create career opportunities that bridge Mexico and the U.S. logistics industry.

We value diversity, joy, and passion , fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work , offering wellbeing programs, social initiatives, and real career growth.

Location: Guadalajara Schedule: Monday to Friday 07:00 - 16:00 English Level: B2 Intermediate

Salary: $23,000 MXN / month

Additional Benefits:

- $1,000 MXN grocery vouchers
- $500 MXN punctuality bonus
- 4% Savings fund
- Extra shift bonuses for evenings or weekends

The Dispatcher will be responsible for coordinating freight movements, managing carrier relationships, and ensuring smooth day-to-day logistics operations. This role requires strong organizational skills, the ability to multitask in a fast-paced environment, and excellent communication to keep shipments on schedule and customers satisfied.

Key Responsibilities

- Load Management: Build, schedule, and manage freight loads across various carriers.
- Tracking & Tracing: Monitor shipments in real time,



proactively addressing any delays or issues.
- Carrier Operations: Coordinate dispatch activities, including assigning loads to carriers and overseeing execution.
- Load Planning: Identify optimal lanes and locations for booking loads to maximize efficiency and reduce costs.
- Carrier Sales & Relationship Management: Negotiate rates, build long-term partnerships, and maintain positive relationships with carrier partners.
- Problem Resolution: Troubleshoot operational challenges to ensure service commitments are met.
- Data & Reporting: Maintain accurate records of shipments, performance metrics, and carrier activity.

Qualifications

- 1–3 years of experience in dispatching, carrier operations, or logistics coordination (preferred).
- Strong understanding of freight operations, carrier networks, and load booking.
- Proficient in transportation management systems (TMS) and Microsoft Office Suite.
- Excellent communication, negotiation, and organizational skills.
- Ability to work in a fast-paced environment and make quick, informed decisions.

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