Established in Trieste (Italy) in 1831, Assicurazioni Generali SpA is a business with a history. The Generali Group is one of Europe’s biggest multiline insurers by market capitalization, and it ranks in the top five insurers in the world by global premium income.

REDION is the business line of Generali Group leader in global employee benefits solutions and insurance services, designed for local and expat employees, consisting of: physical protection (health, accident and disability), emotional support (e.g. prevention of mental health issues), and financial protection (life and retirement).

REDION is a global Employee Benefits platform that helps Multinational Corporates succeed by protecting and enhancing the physical, emotional & financial wellbeing of their human capital. Driven by customer service, innovation, people and knowledge, we are built on an ecosystem.

Redion Employee Benefits is developing a direct insurance operating model combining internal insurance and control capabilities with services delivered by Third-Party Administrators and Transitional Service Arrangements. The Business Analyst - Direct Insurance defines, documents and continuously evolves the end-to-end Target Operating Model and translates business needs into structured, traceable and testable requirements for processes, providers, data and technology. The role contributes from initial set-up through implementation and continuous improvement of the new company.

Application must be submitted in English

End-to-end programme leadership

- Own and maintain the integrated roadmap across start-up, implementation, go-live, stabilisation and subsequent evolution of the direct insurance company.
- Translate strategic objectives into clear workstreams,



milestones, accountabilities, dependencies and decision points.
- Coordinate Business, Insurance, Operations, IT, Data, Finance, control functions, Group teams, TPAs, TSA providers and technology vendors.
- Manage scope, planning, resources, risks, issues, actions, decisions and executive reporting throughout the full project lifecycle.

TOM, TSA and target-solution coordination

- Ensure alignment between the evolving Target Operating Model, transitional service arrangements and the target insurance system.
- Coordinate changes to processes, organisational responsibilities, controls, data flows, integrations, support arrangements and provider services.
- Manage the transition from temporary or provider-based solutions to sustainable target capabilities without disrupting business continuity.
- Ensure that decisions made for immediate operational needs remain compatible with the target architecture and long-term operating model.

Insurance-system implementation and integration

- Coordinate business and technology activities required to implement the target insurance platform and its integration with internal, Group and provider systems.
- Align requirements, solution design, data migration or onboarding, configuration, interfaces, security, controls and operational procedures.




- Coordinate vendors and internal technical owners, ensuring clear deliverables, acceptance criteria and resolution paths.
- Maintain an integrated view of technology dependencies and their impact on the TOM and business readiness.

Testing, go-live and service transition

- Coordinate end-to-end testing across processes, data, controls, internal systems, Group platforms and external providers.
- Lead operational readiness, cutover planning, go/no-go preparation, go-live governance, hypercare and handover to BAU.
- Coordinate triage and routing of incidents, defects, data issues, service requests and change requests.
- Monitor ownership, priority, ageing, escalation, root cause and remediation for major or recurring issues.

Continuous evolution, digitalisation and AI

- Establish a structured approach for managing enhancements after launch, ensuring that business changes, TOM updates and technology releases remain aligned.
- Promote digital-by-design and automation-first solutions in the setup and evolution of the company, while respecting regulatory, control and architectural requirements.
- Identify practical opportunities to simplify processes, reduce manual activities and improve service quality through workflow, data, automation and AI-enabled solutions.
- Use AI tools responsibly to improve project planning, analysis, documentation, reporting, risk identification, meeting follow-up and stakeholder communication.
- Support adoption of AI-enabled ways of working across the project team, with appropriate validation and human oversight.

Skills and competencies

- Strong end-to-end programme and project leadership across Business,

📌 Project Manager (Assago)
🏢 Generali Employee Benefits - GEB
📍 Assago