It’s fun to work in a company where people truly BELIEVE in what they’re doing

Job Description:

About Ingram Micro

Ingram Micro is the global leader in IT distribution and technology solutions , reaching nearly 90% of the world’s population. We connect technology manufacturers and cloud providers with B2B technology experts, enabling innovation and growth across the entire IT ecosystem.
With our broad solutions portfolio , supply chain expertise, and our proprietary digital platform ( Ingram Micro Xvantage™ ), we provide opportunities and impact at a scale that no other company can match.

Why Join Ingram Micro?

Ingram Micro is a global technology leader where people, innovation, and professional growth come first. We offer training, certifications, and international career opportunities in a dynamic environment.

Join our fast-growing Cisco Business Unit , helping partners accelerate their business across Networking, Cybersecurity, Collaboration, Cloud, and Infrastructure Solutions.

Your Role

As a Customer Success Specialist – Cisco , you will support the growth of our Cisco business by helping partners identify opportunities, maximize Cisco programs, and achieve long-term success.

Key Responsibilities:

- Identify, recruit, and engage new B2B partners within the Cisco ecosystem.

- Generate new business opportunities through outbound activities, marketing campaigns, digital tools, and the Ingram Micro Xvantage™ platform.

- Manage the partner lifecycle , from prospecting and qualification to onboarding and ongoing engagement.

- Build trusted relationships with partners , helping them maximize the value of Cisco solutions and programs.

- Collaborate with internal stakeholders including Vendor Management, Presales, Marketing, Finance, and Operations to execute joint growth strategies.

- Monitor pipeline performance and business results , contributing to the achievement of sales and growth targets.





- Provide market insights and partner feedback to support business planning, go-to-market initiatives, and continuous improvement.

- Promote Cisco programs, incentives, services, and enablement activities , helping partners expand their capabilities and business potential.

What We’re Looking For

- Previous experience in sales, customer success, business development, account management, or customer engagement roles , preferably within the IT, technology, distribution, vendor, or system integrator environment.

- Experience with Cisco technologies or channel business is an advantage, but not mandatory.

- Interest in technology and channel business.

- Strong communication and relationship-building skills.

- Proactive, customer-focused, and results-driven mindset.

- Team player with the ability to work in a fast-paced environment.

- Fluency in English.

What We Offer

- A role within one of Ingram Micro’s fastest-growing business units.

- The opportunity to work closely with Cisco , a global technology leader.

- Continuous learning, certifications, and career development opportunities.

- International exposure and growth potential.

- A collaborative and performance-driven culture that values initiative and innovation.

Compensation & Pay Transparency

Ingram Micro is committed to fair, transparent, and equitable compensation practices, in line with applicable EU and Italian regulations, including Directive (EU) 2023/970 and D.Lgs. 96/2026.

Salary Range: The annual gross salary (RAL) for this position ranges from EUR 30,000 to EUR 38,000.

The final compensation package will be determined based on objective criteria, including:

- Relevant professional experience and skills;

- Certifications and technical expertise;

- Scope and responsibilities of the role;

- Internal equity and market benchmarks.

Additional compensation components and benefits may include:

- Meal vouchers;

- Welfare and insurance programs linked to the applicable National Collective Labour Agreement;

- Participation in company incentive plans, where applicable.

📌 Cisco Partner Growth (Milano)
🏢 Ingram Micro
📍 Milano