Customer Support Specialist | UK Digital Bank | Lisbon, Portugal
Signing bonus €1,000
Free apartment
Paid training
Free furnished apartment, utilities included
Paid training
Training allowance: €18.56 gross/day (€92.80 gross/week)
Health insurance from day one
A real Portuguese contract
12-month fixed-term contract (permanent after 2 years), 22 days of annual leave, and Portuguese public holidays.
€1,059.34 gross per month
€1,000 signing bonus + €500 loyalty premio
Got banking or finance experience? Bring it to Lisbon, with a €1,000 signing bonus and housing sorted.
Why you'll love this role
What you'll do
Support customers of a UK digital bank by phone, chat, and email
Resolve account and service enquiries clearly and handle complaints with empathy
Share customer feedback to improve products and service, and work closely with your team
What we're looking for
At least 1 year of experience in banking, financial services, or insurance (8+ months can be considered)
Fluent English and strong communication skills
Willingness to relocate to Lisbon and work rotating shifts
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