To strengthen its technical team, Cosmic Group's hiring a Customer Support Engineer to join a dynamic, customer-focused environment. The candidate will be responsible for installing, maintaining, and servicing systems at customer sites, training users, and supporting internal validation and repair activities. Si candidi qui sotto dopo aver letto tutti i dettagli e le informazioni di supporto relative a questa possibilità di lavoro. Responsabilities: Performs on-site installation of new systems at the customer’s location; Performs periodic maintenance on internal systems and customer systems at their locations; Provides support (both at Cosmic and on-site)



for installed systems; Processesincoming returns from customers; Updates companydatabases with technical findings from the work performed; Reports customer feedback and new requests to the Customer Support Manager. xrtlpzc Provide internal support to the Bring-up and Failure Analysis team for: Validation/repair of ATE components Validation/repair of interface board components Conduct training for customers at our headquarters or at their facilities Requirements: -High school diploma in electronics or related field. -Experience, even minimal, in electronic systems assembly and repair; -knowledgeof written and spoken English (minimum level B1)-willingness to travel an average of 25%–30% of the days in the year the position includes an annual gross salary of 26-30k €

📌 Customer Support Engineer - €26.000 - €30.000 A Year (Lucca)
🏢 Cosmic Group
📍 Lucca