ESP Global Services is seeking an experienced Senior Service Delivery Manager for a six‑month fixed‑term contract in Milan. The role entails owning IT service delivery, managing incidents, and coordinating with internal teams and external partners to meet SLAs and KPIs.
Fluency in Italian and English is essential, with on‑site work at Milan airports. You will build strong client relationships, lead governance reviews, and drive continual service improvement in a fast‑paced corporate environment,
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📌 Senior IT Service Delivery Lead (Italia)
🏢 Esp-Global-Services-3
📍 Italia
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