As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office. The Field Service Representative delivers expert on‑site technical support, system maintenance, and customer service for Trane Technologies’ HVAC products and solutions. This role plays a vital part in maximizing customer satisfaction, optimizing equipment performance, and ensuring long‑term system reliability. As a Field Service Representative, you will support both customers and internal/external teams with technical guidance, troubleshooting expertise, and clear communication. You will also develop and deliver comprehensive technical training programs designed to enhance technician capability, and elevate the overall customer experience. Provide day‑to‑day technical support to customers, dealers, and internal/external teams via phone and onsite assistance as required. Communicate technical information clearly and provide recommendations to improve system performance and reliability. Communicate service bulletins, alerts, and technical updates in a timely manner. Conduct product performance investigations and document quality issues. Maintain accurate service records, documentation, and reports in accordance with company procedures. Partner with sales, engineering, and service teams to ensure a seamless and positive customer experience. Support sales teams through key customer relationship management and technical expertise. Establish, deliver,



and continuously improve comprehensive technical training programs for service and installation technicians. Provide training and guidance to internal/external service technicians on equipment operation, maintenance practices, and system optimization. Respond effectively and professionally to consumer inquiries and complaints to ensure customer satisfaction. Adhere to all Trane Technologies safety protocols, environmental guidelines, and compliance requirements. Support energy efficiency and sustainability goals by identifying opportunities for system optimization and performance improvements. Participate in rotating on‑call shifts, emergency service calls, and occasional travel as required. High school diploma; technical degree or certification in HVAC, Refrigeration, or a related field preferred. ~5+ years of field service experience in HVAC, refrigeration, or mechanical/electrical systems. ~ Excellent customer service and communication skills. ~ Ability to read and interpret technical drawings, schematics, and equipment manuals. ~ Proficiency with mobile devices and service management software. ~ Valid driver’s license. Customer Focus Collaboration Annual Base Salary Range or Hourly Base Pay Range: €41.451,66
- €66.300,00 Compensation Type: Salary Incentive Eligible: Yes Sales Commission Eligible: No Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors.



The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

We offer
competitive compensation and comprehensive benefits and programs. all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. At Trane Technologies, we’re climate innovators with the courage to look at our world’s challenges and see endless opportunities. We aren’t afraid to make bold commitments that set new standards to enhance the health and well-being of our employees, customers, communities, and the planet we share. Joining the Trane Technologies team is more than just a job – it’s the beginning of a career full of purpose, impact, and meaningful contributions that challenge what’s possible for a more sustainable future. Together, we know we can change the world. With an inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life’s demands, and more – you’ll be supported to thrive at work and at home. At Trane Technologies, we believe in providing equal access and opportunity for all. We are committed to providing reasonable accommodations to our candidates and employees who may need assistance with application or recruitment processes due to disability or impairment.

📌 Field Service Technician (Italia)
🏢 IT1 Trane Italia
📍 Italia