Loyal Guru is seeking a Customer Success Director - Strategy & Performance in Italy to lead our customer strategy, maximize satisfaction, retention, and profitability. This senior role oversees Client Directors and collaborates with the COO and cross-functional teams to execute customer-centric strategies.
You will drive transformation with a data-driven mindset, define and track KPIs, and champion continuous improvement and measurable results across the organization.
📌 Customer Success Director: Strategy (Italia)
🏢 Loyal Guru
📍 Italia
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