Prada Group is seeking a Group CRM Manager based in Milan to drive the evolution of CRM strategy and performance across brands and markets. You will partner with the Digital Group CRM & Client Product Senior Manager to translate customer needs into actionable CRM initiatives and data-driven improvements.
You will own the CRM governance, KPI catalogue and reporting, ensuring consistency across geographies and channels. A luxury background and fluent Italian/English are required.
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📌 Group CRM Strategy (Milano)
🏢 Prada Group
📍 Milano
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