Overview In this role you will manage and grow a portfolio of strategic FMCG customers within the Transportation Business Unit. You combine strategic account management with a strong business development focus to drive growth and profitability. You will lead negotiations, monitor performance, and collaborate across Operations, Planning, Customer Service, and Finance to ensure outstanding service. Your impact comes from turning insights into actions that align with customer and business objectives. This is a chance to shape delivery excellence and contribute to the unit’s profitability. Responsabilità
* Manage and grow relationships with strategic customers as their primary commercial partner
* Identify and develop new business opportunities within existing accounts and via new customer acquisition
* Lead commercial negotiations, contract renewals, tenders, and proposal development
* Monitor operational and financial performance to meet customer expectations
* Analyze customer KPIs and drive continuous performance improvements
* Partner with Operations, Planning, Customer Service,



and Finance to ensure excellent service delivery
* Act as trusted advisor to customers and contribute to growth and profitability of the Transportation BU Requisiti fondamentali
* Bachelor's or Master's Degree in Industrial Engineering, Economics, Business Administration or related field
* Postgraduate qualification in Transportation, Logistics, or Supply Chain Management is a strong plus
* Proven experience in Key Account Management, Business Development, or Commercial Management in transportation, logistics, or supply chain
* Solid commercial acumen and experience managing large, complex customer portfolios
* Excellent stakeholder management, communication, and negotiation skills
* Strong analytical mindset with ability to interpret data and translate insights into actions
* Fluent English
* stakeholder management
* communication
* negotiation
* KPI analysis
* data interpretation
* business development

📌 Key Account Manager BU Transport (Borgo)
🏢 Deutsche Post DHL
📍 Borgo