Overviewwe are looking for a client success manager performance marketing to join our growing global team. in this role you will own a portfolio of client accounts end-to-end, setting account strategy, guiding success plans tied to business kpis, driving growth opportunities and proactively managing retention and risk.your portfolio includes paid-media driven accounts as well as seo-focused accounts.responsibilitiesown account strategy and success planning: define goals, kpis, priorities and quarterly roadmaps with each client.lead client relationship and communication: run recurring meetings, manage stakeholders, align expectations and document next steps.drive account performance management: interpret results against business metrics (roas, cpa, cac vs ltv, organic growth), identify issues and opportunities and coordinate actions with channel owners.identify and scope account growth opportunities, expansions, tests and new initiatives tied to performance signals and client objectives.manage account health, retention, renewal and risk: flag risks early, create mitigation plans and ensure consistent value delivery across a multi-client portfolio.why join finchwork globally and stay flexible in a fully distributed team across us, latam,



europe and apac.impact client outcomes and company growth from day one.culture built on curiosity, transparency and ownership.collaboration with specialists in paid search, paid social, seo, dsp, creative, analytics and more.learning as a default: experimentation, cross-training and growth opportunities.real work-life balance: high performance valued, not overwork.requirementsminimum 5 years of experience as an account manager or client success manager in performance or digital marketing agency.primary point of contact for multiple client accounts simultaneously.strong understanding of performance marketing fundamentals, paid advertising attribution, kpis and optimisation logic.experience with paid search, paid social and programmatic dsp.proven track record of improving client retention or growing accounts.fluent english (written and spoken) and comfortable leading strategic conversations with senior client stakeholders.availability to work with consistent overlap with us business hours.background managing seo-driven accounts or hands-on seo experience (advantage).experience with us or international clients (advantage).

📌 Account manager performance marketing (Roma)
🏢 Finch Agency
📍 Roma