Role overview manage and influence schneider electric's customer service sales lifecycle (opex) across emea with a primary focus on cooling customers. support customers throughout the sales cycle and design phase, acting as a trusted advisor and guiding the definition of end-to-end cooling service offerings.key responsibility areasbuild and maintain strong relationships with local service and secure power sales teams to support global strategic accounts, including internet giants, colocation providers and large-scale project customers.act as the main point of contact for service requirements and the cooling services value proposition for schneider electric teams and customers.support local and regional teams in developing trusted-advisor relationships with vip customers and prospective accounts.engage directly with customers through face-to-face discussions and site visits.service solution architecture & value propositionidentify customer needs and translate them into an end-to-end service approach covering cooling service framework, ecocare and ecofit.lead the technical aspects of commercial activities to drive cooling services growth.define the optimal service package,



including digital service offers.tendering & commercial supportreview rfqs and provide clear technical guidance to develop competitive solutions.support sales teams in defining engagement strategies and prioritising opportunities.ensure effective handover to service and product specialists and tendering teams.facilitate knowledge transfer and training for local and regional service organisations.market offer developmentcommunicate market feedback on trends, competitors and customer requirements.support deployment of the cooling services playbook across emea.contribute to continuous improvement of the cooling service value proposition.cross-functional collaborationcollaborate with cooling line of business functions (r&d;, manufacturing, sustaining, l4).coordinate with schneider electric front offices, strategic account executives, service account managers, service lob and service operations globally.required experience & competenciesbachelor's or master's degree in mechanical or electronic engineering.3-10 years of experience in cooling, preferably in data-center applications and service environments.knowledge of cooling products (chillers, cdus, in-room, in-row solutions) and the data-center market.strong communication, relationship-building and multicultural collaboration skills.fluent english; additional languages are a plus.proficiency in microsoft 365 suite.customer-centric, team-oriented mindset with ability to combine technical expertise and commercial understanding.

📌 Cooling services solution architect (Conselve)
🏢 Schneider Electric
📍 Conselve