h3Who are we? /h3pA High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. /ph3Are you a good match? /h3pIdeal candidate for this role is required to have a Bachelor’s degree or equivalent, with at least two years of experience in a fast-paced luxury environment being preferred. Our ideal candidate should demonstrate strong organizational skills and be adept at multitasking, capable of managing multiple projects simultaneously. Proficiency in computer skills is essential for this position, along with excellent communication and verbal abilities to effectively interact with customers and colleagues. Familiarity with SAP software is a plus. Additionally, fluency in multiple languages would be beneficial in catering to a diverse clientele. This role demands a proactive and adaptable individual who can thrive in a dynamic retail environment while providing exceptional customer service and support to ensure the smooth operation of the boutique. /ph3What are we expecting from you? /h3pReporting to the Sales Manager, you will be responsible for delivering an exceptional client experience by providing support to Sales Associates, daily boutique maintenance and operations, assisting Reception and providing consistent and active participation to the Van Cleef Arpels Service Excellence Ceremony. /ph3In this role, you will:



/h3ulliHandle the daily replenishment of selling floor supplies such as shopping bags and wrapping paper as necessary to ensure smooth operations /liliParticipate to set up and breakdowns at opening and closing of the boutique /liliResponsible for proper handling of morning Jewelry set up and evening jewelry pulling, as well as backstock maintenance /liliAccurately backfill POS stations and desks /liliMaintain a strong partnership with Management and Boutique Administrators to ensure merchandise is kept in proper condition /liliResponsible for greeting clients and assisting with Reception duties /liliRespect all protocols defined by Management and Corporate regarding the client experience /liliUphold Van Cleef Arpels image by always maintaining a professional demeanor and following the Service Charter /li /ulh3More than a role…we recruit for a career! /h3pBy joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations. /ph3Salary and Benefits /h3pSalary will be negotiated based on skills and prior work experience. /ph3Eligibility /h3pApplicants must have valid work authorization for employment in the USA. /ph3We Offer: /h3ulliEmployee wellbeing is a top priority at Richemont. /liliWe offer a comprehensive benefits program to support employees and their loved ones. /liliOur core benefits include medical, dental, and vision programs. /liliHealth savings and flexible spending accounts are also available. /liliThe company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. /liliUnderstanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement agevolazioni, and access to the employee assistance program. /liliEmployees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. /li /ul #J-18808-Ljbffr

📌 Boutique Assistant - Naples (Napoli)
🏢 Richemont
📍 Napoli