Customer Support Specialist | UK Digital Bank | Lisbon, Portugal
Signing bonus €1,000

Free apartment

Paid training

Free furnished apartment, utilities included

Paid training

Training allowance: €18.56 gross/day (€92.80 gross/week)

Health insurance from day one

A real Portuguese contract

12-month fixed-term contract (permanent after 2 years), 22 days of annual leave, and Portuguese public holidays.

€1,059.34 gross per month

€1,000 signing premio + €500 loyalty bonus

Got banking or finance experience? Bring it to Lisbon, with a €1,000 signing bonus and housing sorted.

Why you'll love this role

What you'll do

Support customers of a UK digital bank by phone, chat, and email

Resolve account and service enquiries clearly and handle complaints with empathy

Share customer feedback to improve products and service, and work closely with your team

What we're looking for

At least 1 year of experience in banking, financial services, or insurance (8+ months can be considered)

Fluent English and strong communication skills

Willingness to relocate to Lisbon and work rotating shifts

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