pSplendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino's allure.
Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino.
We are proud of our legendary past and continue to visualise our heritage of the future.br/At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.
/ppbr/We are looking for the next season ****, a bConcierge Agent /b to join our Front of the House team.
/ppbr/The ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our guests, demonstrating care, confidence and curiosity.
/ppbr/He/She will Report to the Head Concierge.br/ /pulliProvide comprehensive and insightful recommendations on local attractions, dining, shopping, cultural events, and hidden gems /liliSkillfully make reservations and arrangements for restaurants, transportation (taxis, private cars, boats), excursions, spa treatments, and other bespoke services /liliMaintain an extensive network of contacts with local businesses, vendors, and service providers to secure preferred access and exceptional experiences for guests /liliHandle guest inquiries and requests with the utmost professionalism, discretion, and efficiency, no matter how unique or challenging /liliProvide accurate and up-to-date information on hotel services, facilities, and local events /liliManage guest mail, messages, and packages with care and precision /liliMaintain a detailed log of guest preferences and special requests to ensure a highly personalized service experience during current and future stays /liliCollaborate closely with all hotel departments (Front Office, Housekeeping, FB) to ensure seamless communication and exceptional service delivery /li /ulpSplendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino's allure.
Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino.




We are proud of our legendary past and continue to visualise our heritage of the future.br/At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.
/ppbr/We are looking for the next season ****, a bConcierge Agent /b to join our Front of the House team.
/ppbr/The ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our guests, demonstrating care, confidence and curiosity.
/ppbr/He/She will Report to the Head Concierge.br/ /ph3Main duties responsibilities /h3ulliProvide comprehensive and insightful recommendations on local attractions, dining, shopping, cultural events, and hidden gems /liliSkillfully make reservations and arrangements for restaurants, transportation (taxis, private cars, boats), excursions, spa treatments, and other bespoke services /liliMaintain an extensive network of contacts with local businesses, vendors, and service providers to secure preferred access and exceptional experiences for guests /liliHandle guest inquiries and requests with the utmost professionalism, discretion, and efficiency, no matter how unique or challenging /liliProvide accurate and up-to-date information on hotel services, facilities, and local events /liliManage guest mail, messages, and packages with care and precision /liliMaintain a detailed log of guest preferences and special requests to ensure a highly personalized service experience during current and future stays /liliCollaborate closely with all hotel departments (Front Office, Housekeeping, FB) to ensure seamless communication and exceptional service delivery /li /ulh3Requirements /h3ulliA minimum of 2 years of experience as a Concierge Agent in a luxury hotel or similar high-end hospitality environment; /liliExceptional knowledge of Portofino, the Ligurian coast, and surrounding areas, including local culture,



attractions, and hidden treasures; /liliAn established network of reliable local contacts (restaurants, transport, tours); /liliOutstanding communication and interpersonal skills, with the ability to build rapport quickly and genuinely; /liliA proactive, intuitive, and anticipatory approach to guest service, capable of exceeding expectations consistently; /liliImpeccable organizational skills, attention to detail, and the ability to manage multiple complex requests simultaneously; /liliDiscretion, diplomacy, and the ability to handle sensitive information with the highest level of professionalism; /liliFluency in Italian and English is essential; knowledge of other major international languages (e.g., French, German, Spanish, Russian, Arabic) is highly valued /li /ulh3Benefits /h3ulliWe offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 4, Concierge; /liliStart date: March **** to End date: November ****, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path; /liliSalary as by CCNL + increase based on seniorirty and skill level (superminimo), separate payslip for 13°,14° and TFR; /liliWelfare incentive based on quality goals; /liliAccomodation in our staff house including breakfast; /liliBus ticket as agevolazioni for the contract period; /liliStaff cantine; /liliDiscovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages.
/li /ulh3About Belmond: /h3pBelmond has been a pioneer of exceptional luxury travel since ****.Its portfolio extends across 24 countries with46remarkable properties.
The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service.We treasure history while looking to the future.
We embrace community spirit and believe in responsible, sustainable tourism.
/ppBelmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton.
/ppBelmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.
/p #J-*****-Ljbffr

📌 Concierge Agent, Season 2027 - Splendido, A Belmond Hotel (Uri)
🏢 Belmond
📍 Uri