At Genesis , we've rethought our business and created cars that combine performance, quality, design and innovation into a complete package. It's time you rethink what you expect from an employer. At Genesis , we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.

Job description:
At Genesis , we've rethought our business and created cars that combine performance, quality, design and innovation into a complete package. It's time you rethink what you expect from an employer. At Genesis , we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.

Role Summary:
As Genesis Sales Operations Expert , you will support Genesis sales performance and deliver an exceptional customer journey through efficient vehicle ordering, allocation, stock management and delivery processes. Acting as a key interface between retailers, headquarters, logistics partners and internal stakeholders, you will help drive operational excellence, retailer performance and business growth.

We want you to:

Prepare and maintain regular reports covering retail sales, wholesale, order bank, stock, registrations and deliveries

Monitor sales performance against targets and identify trends, opportunities and risks

Support sales forecasting and budget planning activities through accurate data analysis





Develop ad hoc analyses to support management decision-making and business reviews

Manage the end-to-end vehicle ordering process, ensuring order accuracy and timely execution

Monitor order bank, production status, inbound pipeline and vehicle availability

Coordinate vehicle allocation activities, balancing business priorities, retailer requirements and customer demand

Support stock management strategies aimed at maximizing conversion opportunities

Coordinate vehicle logistics and delivery planning to ensure a seamless customer handover process

Provide guidance and support to retailers on ordering, allocation, stock availability, vehicle status and delivery planning

Monitor retailer performance KPIs and support actions aimed at improving sales effectiveness and customer satisfaction

Collaborate closely with Sales, Customer Experience, Finance, Marketing, Network Development, Logistics and HQ teams

Support the implementation of new systems, tools and operational procedures while ensuring compliance with internal policies and reporting requirements

About you:

Bachelor's degree in Business Administration, Economics, Engineering or a related discipline

5+ years of experience in Sales Operations, Dealer Support, Sales Administration or a related automotive function

Automotive industry experience is strongly preferred; premium automotive experience is a plus

Fluent Italian and English, both written and spoken

Advanced proficiency in Microsoft Excel and reporting tools

Strong analytical mindset, customer focus and stakeholder management skills

What we offer:

The opportunity to join a premium automotive brand in a dynamic and international environment

Continuous training and professional development opportunities

Competitive salary and benefits package, with a RAL starting from €37,000 , depending on experience

Flexible working hours and hybrid working policy

Car lease mobility program

Daily meal vouchers (buoni pasto)

Health insurance coverage

Corporate wellness program

📌 Genesis Sales Operations Expert (Italia)
🏢 GENESIS
📍 Italia