Customer Support Specialist | UK Digital Bank | Lisbon, Portugal Signing bonus €1,000 Benefits
* Free apartment
* Paid training
* Free furnished apartment, utilities included
* Health insurance from day one Incentives and salary
* €1,000 signing premio + €500 loyalty bonus
* €1,000 paid on contract signature, plus €500 after 6 months with us.
* €1,059.34 gross per month
* Training allowance: €18.56 gross/day (€92.80 gross/week) Contract and benefits
* A real Portuguese contract
* 12-month fixed-term contract (permanent after 2 years), 22 days of annual leave, and Portuguese public holidays.

What you'll do
* Support customers of a UK digital bank by phone, chat, and email
* Resolve account and service enquiries clearly and handle complaints with empathy
* Share customer feedback to improve products and service, and work closely with your team What we're looking for
* At least 1 year of experience in banking, financial services, or insurance (8+ months can be considered)
* Fluent English and strong communication skills
* Willingness to relocate to Lisbon and work rotating shifts #J-18808-Ljbffr

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