pFTP srl
· Information Technology Solutions is seeking a Service Desk Manager to lead a global support function, guiding ITIL-aligned incident, request, and problem management. You will partner with engineering, infrastructure, and account managers to ensure seamless communication with international clients and drive continuous improvement across workflows. /ppThe role requires 3–5+ years leading service desks, fluent Italian and English, strong stakeholder management, and a data-driven approach to /p #J-18808-Ljbffr
📌 Hybrid Service Desk Manager — ITIL Leader (Formigine)
🏢 FTP srl · Information Technology Solutions
📍 Formigine
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