Overview As a Key Account Manager, you will cultivate strategic customer relationships and identify growth opportunities across the lifecycle. You will coordinate cross-functional teams to deliver a high-quality post-sales experience and ensure profitability. This role focuses on expanding value with existing accounts while exploring new commercial opportunities. You'll work in an international, collaborative environment shaping long-term partnerships and customer success.
Retribuzione / Benefits Hybrid working: 2 days in Turin office, 3 days from home Gross annual salary EUR 45,000-55,000 Variable premio Meal vouchers Flexible working arrangements Learning opportunities Responsabilità Manage and grow long-term relationships with strategic customers Identify upselling and cross-selling opportunities to drive profitable growth Prepare and negotiate technical and commercial proposals, amendments and renewals Build business cases with Sales, Delivery Management,
Finance and Administration Coordinate internal teams to address customer needs and ensure post-sales excellence Monitor contract profitability, budgets, order acquisition and invoicing support Share customer and solution feedback to steer product development Requisiti fondamentali Degree in a technical or business-related field At least 5 years of B2B account management or customer management experience Proven success growing business with existing customers and managing complex, long-term contracts Strong negotiation, consultative selling, financial analysis and forecasting skills Excellent relationship-building, communication, problem-solving and cross-functional collaboration skills Excellent English; additional languages are an advantage Availability for international travel (~25%) relationship-building communication problem-solving cross-functional collaboration negotiation consultative selling
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