Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. The GTM Systems team manages a broad portfolio of go-to-market technologies across Marketing, Sales, and Customer Success. We are hiring a GTM Technology & Vendor Operations Specialist to lead new purchases, renewals and vendor operations for non-core GTM platforms.

This role serves as the central coordinator across business owners, Procurement, Finance, approval teams, and vendors to ensure renewals are planned, documented, budgeted, and completed on time, with clear visibility into contracts, spend, and decisions.

Renewal

Management & Request Submission Own the renewal calendar for non-core GTM technologies from planning through signature. Prepare and submit accurate, complete, and well-justified purchase and renewal requests. Drive approvals across Procurement, Finance, Legal, IT Security, and leadership to keep processes on track.

Begin renewal activities 90 days before contract end dates to avoid lapses, auto-renewals, or urgent purchases. Lead quarterly reviews with business owners. Gather input on usage, adoption, value, license needs, and renewal recommendations.

Prepare concise summaries and recommendations for GTM Systems leadership.

Business

Ownership &

• Relationship Management Maintain clear business ownership for each non-core GTM technology. Serve as the primary renewal and contract contact for business owners. Procurement &

• Vendor Coordination Partner with Procurement on status, quotes, terms, and negotiation priorities. Work with vendors to obtain quotes, confirm licenses, clarify terms, and resolve billing questions. Coordinate security, privacy, and compliance reviews through Procurement workflows. Flag cost increases, unfavorable terms, and tool overlap to inform negotiation and consolidation decisions. Contract &





• Renewal Documentation Maintain a central repository for contracts, order forms, quotes, approvals, and renewal history. Keep a current technology inventory with vendor, owner, dates, licenses, cost, and notice periods. Document decisions and rationale to support a reliable audit trail. Partner with stakeholders and Finance to maintain annual and quarterly budgets for non-core GTM technologies. Identify savings through right-sizing, consolidation, and removal of unused or duplicate tools. Provide regular spend and renewal reporting to GTM Platforms &

• Strategy leadership. Improve intake, approval, and tracking processes to reduce cycle time and manual effort. Support license governance through usage reviews and persona-based allocation where applicable. Bachelor’s degree in Business Administration, Finance, Information Systems, Supply Chain, or related field. ~3+ years of experience in stakeholder management, procurement, IT, operations, or related corporate functions. ~ Proven ability to manage multiple requests, deadlines, and priorities with minimal supervision. ~ Strong written and verbal English communication skills, including experience working with senior stakeholders and vendors. ~ Strong organization, follow-through, and attention to detail, especially with contracts, dates, and financial data. ~ Advanced proficiency in Microsoft Excel and Microsoft 365, including Outlook, Teams, SharePoint, Word, PowerPoint, and Copilot.

Experience with software purchases & renewals, vendor management, procurement,



or SaaS contract administration. Familiarity with procurement and approval systems such as Zip, SAP Ariba, ServiceNow, or similar platforms. Exposure to GTM technologies, including Salesforce, marketing automation, sales engagement, or enablement platforms. Working knowledge of budgeting, forecasting, cost tracking, and reporting tools such as Power BI.

Experience working with global, cross-functional teams across multiple time zones. Builds trusted relationships across business, Procurement, Finance, and vendor teams Renewal requests submitted at least 90 days before contract end dates. Complete, current contract documentation maintained in the central repository.

Quarterly renewal reviews completed with relevant business owners. Positive feedback from business owners, Procurement, and approval teams. Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world.

It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws.

PTC is a global software company powering how products are designed, built, serviced, and operated across industries like Aerospace & Defense, Industrial, Automotive, MedTech, Electronics, and High Tech. We are bold thinkers who collaborate as one team to deliver meaningful customer outcomes. Grounded in our values-Customers Matter, PTC for All, Team PTC, Purposeful Innovation, and Be Bold, we’re shaping a smarter, more sustainable, connected future. #

📌 GTM Technology & Vendor Operations Specialist (Roma)
🏢 PTC Eastern Europe
📍 Roma