General Manager Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan The Opportunity

An icon of Milanese hospitality since 1932, Excelsior Hotel Gallia occupies a distinctive position in one of Europe’s most dynamic luxury destinations. Combining its historic Art Deco heritage with contemporary Italian design, the hotel sits alongside Milano Centrale at the heart of a city internationally recognised for fashion, design and gastronomy.

We are seeking an exceptional General Manager to lead this landmark Luxury Collection hotel into its next chapter.

This is an opportunity for an accomplished luxury hotelier who combines operational credibility with genuine commercial instinct . We are particularly interested in a leader who understands how to maximise the potential of a complex city hotel across transient, groups, meetings and events , food and beverage and luxury leisure demand, while protecting the individuality and sense of place at the heart of The Luxury Collection.

About the Role

As General Manager, you will take overall responsibility for the strategy, performance and culture of the hotel, creating exceptional experiences for guests while delivering strong and sustainable commercial results.

The successful candidate will bring the external orientation required of a leading Milan hotel.



You will be equally comfortable engaging with clients, commercial partners and key stakeholders as you are leading the Executive Committee and hotel team.

The hotel’s proximity to one of Italy’s most important transport hubs, alongside Milan’s international appeal, creates a distinctive commercial platform. Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
- Marriott The next General Manager will need to understand that opportunity and translate it into profitable demand across the hotel.

Key Leadership Accountabilities

As General Manager, you will:

Lead the overall strategy and day-to-day operation of the hotel, ensuring exceptional guest experiences, strong financial performance and Luxury Collection brand positioning. Drive a sophisticated commercial strategy across rooms, groups, meetings and events, F&B; and other revenue streams , with a clear focus on market share, profitability and sustainable growth. Bring particular strength in the groups and events segment , building relationships and ensuring the hotel competes effectively for high-value business. Partner closely with Sales, Revenue and Marketing leadership to strengthen demand generation,

📌 General Manager (Milano)
🏢 Marriott International
📍 Milano