OverviewQualifiche, competenze e l'esperienza necessaria per questo ruolo sono disponibili nella descrizione completa riportata di seguito.In this role you support service orders, billing, and operational processes to ensure a smooth customer experience. You will work with Sales, Service Delivery, Field Service, Finance, and Support to keep orders accurate and invoices timely, resolving issues across functions. The position suits someone who thrives in a dynamic setting, manages multiple priorities, and drives operational excellence. You'll contribute to customer satisfaction and business performance while acting as a key liaison for administrative topics.ResponsabilitàManage service orders through system processing and executionEnsure timely and accurate customer billing for contract and non-contract servicesInvestigate and resolve billing issues with internal stakeholders and customersSupport invoicing dispute resolution with Accounts Receivable, Sales, Finance and OperationsMaintain accuracy and integrity of customer and contract data in systemsWork across CRM,



ERP and service management platforms to execute activities and maintain data qualityCollaborate with Service Sales, Field Service, Service Delivery, Finance and Support teams to resolve process and system-related issuesSupport forecasting and reporting activitiesContribute to continuous improvement initiatives to increase efficiency and customer satisfactionAct as primary point of contact between customers and internal teams for administrative topicsRequisiti fondamentaliPrevious experience in Business Operations, Customer xysqume Operations, Order Management, Service Administration, Billing, or a similar roleEducation level comparable to a bachelor's degree or high school diploma in AdministrationProficiency with Microsoft Office (Excel, Outlook, Word, Teams)Fluency in English and ItalianStrong organizational and time management skillsAttention to detail and accuracyProblem-solving and analytical abilitiesServiceMaxOracleBilling or service management systems

📌 Business Operations Specialist (Provincia di Varese)
🏢 Ge Healthcare
📍 Provincia di Varese