pbThe AI orchestration of your wildest imagination. /b /ppn8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. /ppSince our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. /pulliCultivated a community of more than 650,000 active developers and builders /liliEarned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects /liliBacked by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation /li /ulpThat’s the company we’ve built. Now we’d love to see what you can build. /ppWe’re in a defining moment of an incredible journey. Come and build with us. /ph3Your main goal will be to build and scale a high‑performing partner delivery program that enables n8n to deliver exceptional customer outcomes through trusted services partners. You'll ensure partner-led engagements are seamlessly coordinated, commercially sound, and consistently high-quality, helping us scale our Forward Deployed Engineering (FDE) capabilities without compromising on customer experience. /h3h3Responsibilities /h3h3Build and Scale Partner Delivery Operations /h3ulliDefine and continuously improve the delivery playbooks, engagement processes, and quality standards that underpin partner‑led FDE engagements. /liliOwn engagement intake and allocation, coordinating with internal FDE teams and Partnerships to determine the right delivery model and partner for each customer. /liliProvide visibility into program performance, capacity, delivery risks, and key learnings to Customer Success, Partnerships, and Sales leadership. /li /ulh3Own Partner Commercials and Governance /h3ulliManage partner subcontracting agreements, statements of work (SOWs), and rate cards in collaboration with Legal, Finance, and Procurement. /liliOversee partner billing, engagement costs, and commercial structures across different delivery models, ensuring accurate financial tracking. /liliPartner with Finance and Revenue Operations to ensure engagements are structured and reported correctly, including their impact on ARR and compensation. /li /ulh3Drive Partner Performance and Readiness /h3ulliDefine and track partner KPIs and SLAs, including staffing speed, delivery quality, customer satisfaction, utilization, and adoption outcomes. /liliRun partner performance reviews, maintain scorecards, and drive corrective actions to continuously improve delivery standards. /liliMaintain visibility into partner capacity and certified consultants across regions, while coordinating onboarding, certification, access,



and offboarding with Enablement and Partner Solution Engineering. /li /ulh3Ensure Outstanding Customer Outcomes /h3ulliEnsure every partner‑led engagement has a clear scope, measurable success criteria, and a smooth handoff to the Customer Success Manager. /liliProactively identify, elevate, and resolve delivery risks before they impact customer relationships or project outcomes. /liliCapture and share learnings from workshops, hackathons, and staff augmentation engagements to continuously refine and scale the delivery model. /li /ulh3Requirements /h3h3Must-have /h3ulliPartner Delivery Experience: You have 5+ years of experience in partner delivery, professional services operations, or vendor/subcontractor management within a software or technology company. /liliCommercial Contract Management: You're experienced in drafting, negotiating, and managing SOWs, subcontracting agreements, and commercial frameworks with services partners or systems integrators. /liliPerformance Governance: You know how to build meaningful KPIs and SLAs, establish partner governance processes, and use performance data to drive accountability and continuous improvement. /liliCross‑functional Collaboration: You're confident navigating competing priorities and working effectively with Legal, Finance, Sales, Customer Success, and Partnerships teams. /liliOperational Excellence: You're highly organized, detail‑oriented, and comfortable managing multiple partner engagements, timelines, and stakeholders simultaneously. /liliBuilder Mindset: You thrive in fast‑moving environments where processes are still evolving, and you're excited to build scalable systems while keeping day‑to‑day operations running smoothly. /li /ulh3Nice-to-have /h3ulliGlobal Partner Ecosystems: You have experience working with global systems integrators or large professional services organizations. /liliServices Delivery Models: You're familiar with staff augmentation, partner‑led workshops, hackathons, or other technical services delivery models. /liliTechnical Understanding: You have a background in workflow automation, systems integration, low‑code platforms, or related technologies. /li /ulh3Why join us? /h3pAt n8n, you'll have the opportunity to build a critical part of how we scale customer delivery. Rather than simply managing an established partner program, you'll shape the processes, commercial frameworks, and performance standards that enable our partners to deliver outstanding customer outcomes around the world. /ppYou’ll work closely with leaders across Customer Success, Partnerships, Sales, and Finance,



giving you meaningful visibility and influence as we scale our Forward Deployed Engineering capabilities. You’ll join one of Europe’s fastest‑growing startups, where autonomy, experimentation, and a builder mindset are part of how we work. /ppSound like a challenge you're excited to take on? /ppn8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. /ppWe can sponsor visas to Germany; for any other country, you need to have existing right to work. /ppOur company language is English. /ppYou care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n ( ). /ppLocation disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. /ph3Benefits /h3ulliCompetitive compensation – We offer fair and attractive pay. /liliOwnership – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. /liliWork/life balance – We work hard but ensure you have time to recharge: /liulliEurope: 30 days of vacation, plus public holidays wherever you are. /liliUS: 20 vacation days, 8 sick days, plus public holidays wherever you are. /li /ulliHealth wellness – /liulliEurope: We provide benefits according to local country norms.* /liliUS: Multiple low‑premium, low‑deductible medical plans with coverage for individuals and families—plus a no‑cost premium HDHP option with a pre‑seeded HSA—along with dental and vision coverage. /li /ulliFuture planning – /liulliEurope: We provide pension contributions according to local country norms.* /liliUS: 401(k) retirement plan with a 4% employer match. /li /ulliFinancial security – /liulliEurope: We provide benefits according to local country norms.* /liliUS: Company‑paid short‑term and long‑term disability insurance, plus life insurance to support you and your loved ones. /li /ulliCareer growth – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. /liliA passionate team – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! /liliRemote‑first – Our team works remotely across Europe, with regular off‑sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. /liliGiving back – We're big fans of open source, and you'll get $100 per month to support projects you care about. /liliTransparency – We all know what everyone’s working on, how the company is doing—the whole shebang. /liliCountry and/or State specific details provided in your employment agreement. /li /ul #J-18808-Ljbffr

📌 Partner Delivery Manager | Remote | Europe (Italia)
🏢 N8n
📍 Italia