pCompany STARHOTELS Location Roma, Italia Functional Area Reservations Manager Workplace type On site /p pStarhotels, a private Italian hotel company operating in the upscale and upper scale luxury sectors, is a market leader in the hospitality industry. The Group vaunts 34 properties located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms. /p h3Position /h3 pThe fascinating atmosphere will catch you at first sight. Are you ready to create memorable experiences for our guests? Don’t hesitate to start this luxury journey and showcase your special attitude and brilliant personality. /p pAs bReservation Manager /b you will be the main lead in creating a positive experience for our guests during the reservations activities, ensuring that all team members interactions with the guests are authentic and memorable. /p pYour responsibilities include: /p ul liCoordinating the activity of the Reservations Department. /li liMotivating the reservations team in order to improve sales and quality of services. /li liMaking sure the team is fully informed of all hotel’s rates. /li liWorking closely with the revenue team to implement pricing strategy of the property and manage day-to-day optimal room occupancy. /li liEnsuring a good relationship with the front office department. /li liPromoting and overseeing activities of up-selling and cross-selling. /li liStaying updated about hotel services, guest needs, and special events. /li liEnsuring policies and procedures compliance. /li /ul h3Requirements /h3 ul liA unique personality and a true passion for hospitality. /li liProven experience in the role. /li liFamiliarity with Opera PMS. /li liAbility to anticipate and resolve challenges and complaint resolution finesse.



/li liA commitment to delivering a high level of customer service. /li liVersatility in handling various work scenarios. /li /ul pEmbrace global diversity by speaking: /p ul liItalian – fluently /li liEnglish – fluently /li liAdditional languages are a plus. /li /ul h3Other information /h3 pUnlock a world of benefits including: /p ul liStylish uniforms with complimentary laundering. /li liExclusive discounted stays within the group. /li liCorporate perks and special discounts with our partner companies. /li /ul pOur bcompensation policies /b are based on the bNational Collective Labour Agreement (CCNL) for the Tourism Industry /b, which provides for b14 salary payments per year. /b /p pThe total compensation package consists of the contractual base salary and provincial allowance established by the relevant salary scales, together with ad additional individual elements, to be defined during the recruitment process. These elements are designed to recognize the candidate’s professional profile, acquired skills, level of autonomy, and the responsibilities associated with the role. /p pFor this position,

we offer
/p ul libClassification /b: B2 level under the CCNL Tourism Industry Agreement, determined according to the candidate’s experience, skills, and degree of autonomy required by the role. /li libCompensation:



/b Base salary aligned with the CCNL Tourism Industry salary scales for the applicable level.
In compliance with the Pay Transparency regulations (Legislative Decree No. 96 of 7 May 2026, implementing EU Directive 2023/970), Starhotels does not request information regarding candidates' previous remuneration. /li libPay range: /b €35.000 gross per year
- bplus the following additional components /b: /li liMeal Benefitsb: /b €8 meal vouchers per day worked, or access to the staff canteen, depending on the working property. /li liVariable Compensation: /li /ul p-Performance premio in accordance with the Company Supplementary Agreement, convertible into welfare benefits. /p p-Voluntary guest contributions, paid through payroll in proportion to actual work attendance /p pIn addition, all Starhotels employees benefit from a bCompany Supplementary Agreement /b, which provides enhanced conditions and additional advantages across various aspects of the employment relationship. /p pEmbrace growth with: /p ul liExceptional career advancement opportunities through our Performance Management Program. /li liThe opportunity to be part of an ambitious organization that values and nurtures its talent. /li liOngoing training and professional development opportunities. /li /ul pAt Starhotels, our commitment to equality and inclusion expresses our desire to create a work environment that recognises and appreciates the uniqueness of each person and promotes diversity in all its nuances. This position is open to candidates of all backgrounds, regardless of ethnicity, gender, sexual orientation or disability. /p pJoin us to shape your outstanding career /p #J-18808-Ljbffr

📌 Reservation Manager (Roma)
🏢 Starhotels
📍 Roma