Overview In this role you will shape the Cooling Services offering for EMEA customers, acting as a trusted advisor throughout the sales and design phases. You will define end-to-end service packages, including digital offers, and partner with global teams to drive adoption of EcoCare and EcoFit. You'll combine technical insight with commercial strategy to deliver value-based solutions for data center customers, while coordinating with multiple internal stakeholders. Retribuzione / Benefits
* health and life insurance
* paid time off
* parental and care leave
* flexible work options
* retirement savings plans
* learning platforms (Coursera) Responsabilità
* Build and maintain relationships with local Service and Secure Power sales teams to support global strategic accounts
* Serve as main contact for Cooling Services value proposition for local teams and customers
* Develop trusted-advisor relationships with VIP customers and prospective clients
* Engage with customers through site visits and discussions to support regional teams
* Identify customer needs and translate them into end-to-end service approaches (Cooling Service Framework, EcoCare, EcoFit)
* Lead technical aspects of commercial activities to support Cooling Services growth
* Define the best customer service package, including digital service offers




* Review RFQs and guide sales teams to competitive solutions
* Coordinate knowledge transfer and training for local/regional service organizations
* Provide market feedback to improve offers and support deployment of Cooling Services Playbook in EMEA
* Collaborate with Cooling LOB and cross-functional teams (R&D;, Manufacturing, Sustaining, L4)
* Ensure smooth handover to Service/Product Specialists and Tendering teams
* Support Service Line of Business with market and commercial insights Requisiti fondamentali
* Bachelor's or Master's degree in Mechanical or Electronic Engineering
* 3–10 years of cooling experience with data center applications, preferably in a service environment
* Knowledge of cooling products and services (chillers, CDUs, InRoom, InRow)
* Awareness of the data center market and competitive landscape
* Strong communication and relationship-building abilities, with client-facing experience across cultures
* Fluent English; additional languages an advantage
* Basic to advanced proficiency in Microsoft 365
* Customer-centric mindset
* Trusted-advisor demeanor
* Team-oriented and collaborative in a global matrix
* Data center cooling knowledge (chillers, CDUs, InRoom, InRow)
* Cooling Services (EcoCare, EcoFit)
* Service solution design and value-based positioning

📌 Cooling Services Solution Architect (Veneto)
🏢 Schneider Electric
📍 Veneto