Welcome to Herzum | now part of Catworkx We are much more than an IT consulting company: we are innovators, pioneers, and partners in excellence. Today, we begin a new chapter as part of the catworkx group — one of the world’s leading Atlassian Platinum Partners, with a strong presence across Europe. Founded in Chicago in 2000, Herzum has grown into an international organization with offices in Italy, the United States, India, Switzerland, Ecuador, and the United Kingdom. Together with catworkx, we combine expertise, culture, and vision to deliver solutions that bring innovation, efficiency, and collaboration to companies around the world. We specialize in Agile, DevOps, and team collaboration technologies, helping organizations work better, faster, and more seamlessly.



We are looking for a Service Operations Manager responsible for the operational management and governance of a portfolio of value-added services across the CEMEA regions. Role Summary The selected candidate will coordinate service launches, client on boarding, deliverable distribution, subscription management, billing governance, stakeholder engagement and performance reporting, ensuring consistent execution across markets.

Key Responsibilities
Coordinate the roll out of new services, including planning, stakeholder alignment, timelines and execution tracking Define and maintain target client populations in partnership with Country Managers and

📌 Payment Expert (Roma)
🏢 catworkx
📍 Roma