* Assisting and advising customers who may be choosing from a variety of travel options.
* Making reservations for customers based on their various requirements and budgetary allowances.
* Checking the availability of accommodation or transportation on the customers’ desired travel dates.
* Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
* Processing payments and sending confirmation details to customers.
* Sorting out any issues that may arise with bookings or reservations.
* Selling and promoting reservation services.
* Answering any questions customers might have about the reservation process.
* Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
* Providing support to customers who may need to amend or cancel a reservation.
* Knowledge in Opera Cloud.

📌 Reservation Agent (Italia)
🏢 San Clemente Palace Venice
📍 Italia