At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide.The Site Quality Manager is responsible to plan, implement and manage the Quality Assurance Program to ensure compliance to BC quality management system (QMS), Global Food Safety Initiative (GFSI) standard requirements and all customer and local regulatory requirements.

Site Quality Manager contributes to and nurtures a culture of “Safety, Food safety first and Quality Always” mindset across all teams and leaders in the site, in line with the Barry Callebaut ‘GoForZero’ objective (0 accidents, 0 defects, 0 delays, 0 environmental impact and a 0-loss mindset). The Site Quality Manager has the responsibility to act and speak up when deviations cannot be solved locally (example: supplier quality) The Quality Manager has the drive to constantly seek improvements through lean principles and people capabilities development, towards achieving best in class performance. Going beyond their role to also challenge the business to support bringing the plant to highest performance (e.g. The Quality manager is accountable to ensure compliance, alignment and adequacy of the policies and procedures for Quality, Food Safety and Sanitation within the plant. Additionally, they will ensure requirements are met and exceeded for Regulatory standards, Barry Callebaut Policies, GFSI and customer requirements.





Develop their team and build capability within the plant to ensure high performance across all Quality, Food Safety and Hygiene metrics.

Manage audits, visits and inspections from Customers, Certification bodies, Regulatory agencies or corporate oversite at the plant.

Oversee the corrective and preventative (CAPA) actions coming from internal or external audits, and the plant daily management system

Provide support to resolve customer complaints, complete RCA cycles and ensure CAPA efficiency

Lead food safety, ensure the food safety plan is properly implemented and complied with

Work closely with the operations team, R&D; and sales to support effective and efficient new product or site to site product transfers

Establish and document standards for sanitation procedures while ensuring compliance

Oversee local laboratory equipment and quality control material supply inventories

Ensure appropriate, timely decisions on destination response for possible non-conformities or Quality/Food Safety issues

Drive corrective actions for out of spec materials, performing RCA to identify the source and ensure no recurrence

Lead the issue management team (integrate, train and coordinate) according to Global guidelines

Ensure the plant Document Management System (DMS) is used effectively and maintained with up-to-date control documents

Ensure product labels are regularly reviewed and approved for quality and compliance

Ensure product batches are released to customers only once operations, QC and compliance reviews are completed

Identify food safety investments and CAPEX requirements to comply with standards and improve food safety performance





Lead food defense and vulnerability assessments and develop plans for the site

Manage QA team planning: budget and capex (short, medium and long term)

EDUCATION, LANGUAGE, SKILLS & QUALIFICATIONS

Master’s degree in chemistry, Biology, Microbiology or Food Science or equivalent (or engineering degree with 7 plus years in food quality assurance)

Minimum 8years’ experience in food safety, including formal HACCP training, pathogen environmental monitoring and testing

Formal training in FSSC22000 or BRC

Certification in a quality management system such as ASQ preferred

Minimum local language fluency plus English (B2)

Knowledgeable in MS Office Suite, SAP Systems and other applications used in manufacturing e.g. scheduling, CMMS, MES, etc.

Strong knowledge of food safety systems

Proven people management skills

Understanding of processing and processing technologies – food or pharma industry preferred

Understanding of laboratory operations and testing procedures

Practical knowledge of Lean Manufacturing, TPM or similar operating systems

Experience of Project Management and associated tools and systems

Change Manager seeking Continuous improvement through people capabilities development

Immersed in latest quality and food safety regulations

Can prove strong focus on procedures (standardizing)

Good problem-solving abilities with attention to detail

Ability to work with data and apply statistical quality control tools

Customer focused

Works well under pressure, enabling his/her/their team to thrive under all circumstances

Multitasking and time-management skills

Change manager seeking continuous improvement through people capability development

Permanent Contract

United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.

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📌 Quality Assurance Manager con Inglese (Umbria)
🏢 Barry Callebaut Manufacturing Iberica
📍 Umbria