h3Overview /h3 pWe are looking for a Client Success Manager (Performance Marketing) to join our growing global team. In this role, you will own a portfolio of client accounts end-to-end: setting account strategy, guiding success plans tied to business KPIs, driving growth opportunities, and proactively managing retention and risk. Your portfolio will include paid media-driven accounts as well as SEO-focused accounts. The ideal candidate combines marketing strategy thinking with strong client communication, ties every decision to client ROI, and can lead cross-functional specialists (Paid Search, Paid Social, SEO, DSP, Creative, Analytics) toward clear priorities and outcomes. /p pThis is a remote role open to candidates willing to work US business hours. /p h3Responsibilities /h3 ul liOwn account strategy and success planning: define goals, KPIs, priorities, and quarterly roadmaps with each client. /li liLead client relationship and communication: run recurring meetings, manage stakeholders, align expectations from day one, and document next steps. /li liDrive account performance management: interpret results against business metrics (ROAS, CPA, CAC vs. LTV, organic growth), identify issues and opportunities, and coordinate actions with channel owners. /li liIdentify and scope account growth opportunities: expansions, tests, and new initiatives tied to performance signals and client objectives. /li liManage account health, retention, renewal, and risk: flag risks early, create mitigation plans, and ensure consistent value delivery across a multi-client portfolio. /li /ul h3Why Join Finch /h3 ul liWork globally, stay flexible: Join a fully distributed team across the US,



LATAM, Europe, and APAC. /li liMeaningful impact from day one: Your work directly influences client outcomes and how Finch grows. /li liA culture built on curiosity, transparency, and ownership: We share context and empower people to make decisions. /li liHigh-caliber teammates: Collaborate with specialists in Paid Search, Paid Social, SEO, DSP, Creative, Analytics, and more. /li liLearning as a default: We encourage experimentation, cross-training, and growth as the company scales. /li liReal work-life balance: We value high performance, not overwork. /li /ul h3Requirements /h3 pWe’re looking for: /p ul li5+ years of experience as an Account Manager or Client Success Manager in a performance marketing or digital marketing agency (required). /li liActed as the primary point of contact (POC) for multiple client accounts simultaneously (required). /li liStrong understanding of performance marketing fundamentals: paid advertising, attribution, KPIs, and optimization logic (required). /li liExperience working with paid advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP (required). /li liProven track record of improving client retention or growing accounts, with concrete examples (required). /li liFluent English, written and spoken, and comfortable leading strategic conversations with senior client stakeholders (required). /li liAvailability to work with consistent overlap with US business hours. (required) /li liBackground managing SEO-driven accounts or hands‑on SEO experience (advantage). /li liExperience working with US or international clients (advantage). /li /ul #J-18808-Ljbffr

📌 Account Manager - Performance Marketing (Remote Global) (Italia)
🏢 Finch
📍 Italia