Luogo di lavoro: Reggio CalabriaLocation: Lisbon, PortugalLe informazioni riportate di seguito illustrano i requisiti del ruolo, l'esperienza richiesta ai candidati e le qualifiche associate.Work Model: Remote, Portugal-basedEmployment Type: Full-timeLanguage Requirement: Italian and EnglishAbout The RoleWe are hiring an Italian-speaking Technical Customer Support Specialist for a tech customer service project based in Portugal.In this role, you will provide customer support in Italian and English, assist users with technical inquiries, resolve customer issues, document cases accurately, and help turn challenging situations into positive customer experiences.This is a remote position, but candidates must be based in Portugal or willing to relocate.
Relocation support is provided for eligible candidates.ResponsibilitiesProvide technical customer service and supportIdentify, troubleshoot, and resolve customer issues efficientlyHandle customer inquiries and complaints with professionalism, empathy,



and patienceClearly explain technical solutions to customers Track customer issues and ensure accurate documentation Follow up on cases until resolution Maintain a positive customer experience and build customer loyaltyRequirementsFluent in Italian and English Tech-savvy and comfortable handling technical inquiriesStrong communication skills Good problem-solving ability and quick thinking Detail-oriented and able to track issues properly Empathetic, patient, and xysqume customer-focused Able to stay calm and focused in high-pressure situations Previous customer service experience is preferred Previous sales experience is a plus, but not mandatory Only candidates fluent in both Italian and English and currently based in Portugal or EU passport holdersopen to relocation will be considered.BenefitsCompetitive Salary Remote work model, based in Portugal Relocation support provided#J-*****-Ljbffr

📌 Customer Support In Italiano (Calabria)
🏢 Bachecalavoro
📍 Calabria