We don't imagine a better future.
We're building it
Your Future With Us - Cosa troverai in KPMG
Unisciti a noi!
We don't imagine a better future.
We're building it.
Do Work That Matters - Your Role and Responsibilities
Do you want to do work that is truly meaningful and impactful?
At KPMG, you will have the opportunity to help clients, society, and your colleagues tackle and solve the most current and complex challenges.
KPMG Business Services provides internal services to the organization, supporting all service lines and assisting professionals in managing daily activities.
In particular, by joining the
Service Desk Team
, you will be responsible for delivering the highest standards of direct assistance and support to the Leadership and Management Group members.
Specifically, you will be responsible for:
Providing
technical support
to users via phone or chat.
Managing and resolving
support requests
according to defined priorities.
Diagnosing and resolving
hardware and software issues
.
Handling
security and compliance incidents
.
Managing requests through the
ticketing system
.
Collaborating with the
IT team
to improve processes and solve more complex issues.
Come As You Are - Your Skills and Characteristics
This opportunity is perfect for you if:
You have
previous experience
in a
Service Desk role
or an IT technical field.
You have knowledge of
Windows operating systems
and major software applications.
You have
diagnostic and troubleshooting skills
for
iPhone devices
.
You have strong
problem-solving skills
and the ability to manage priorities.
You have excellent
communication skills
and a customer-oriented mindset.
You are able to work
effectively in a team
.
Preferred qualifications
include knowledge of
ticketing systems
(e.g., Jira, ServiceNow) and
IT certifications
.
Your Future With Us - What You Will Find at KPMG
An
inclusive and fair




work environment that respects, encourages, and values diversity.
A
stimulating and dynamic
workplace that fosters creativity and teamwork.
A
hybrid work model
to promote a healthy work-life balance.
Advanced training and development programs
to keep you constantly up to date.
An international mindset
and innovative projects.
Well-being initiatives
focused on mental and physical health.
Standard employment contract under the collective labour agreement for the commerce sector, level III°.
The salary is determined on the basis of objective criteria, including the candidate's skills, relevant experience and fulfilment of the requirements of the position.
In accordance with applicable legislation, we do not collect or use information relating to remuneration received in current or previous employment.
Our selection procedures are based on objective and gender-neutral criteria.
Together for Better – Our Values and Commitment
Leadership, teamwork, respect for individuality, continuous learning, transparency, community engagement, and integrity—these are KPMG's
core values
that create an environment open to the exchange of ideas and knowledge, allowing our professionals to reach their full potential.
Thanks to our commitment to fostering an inclusive work environment, our Network has obtained
ISO ***** certification
, which confirms compliance with the Diversity and Inclusion Management System, and
UNI PdR 125 certification
, which certifies gender equality.
You can find a summary of all the concrete actions we are taking on
environmental, social, and governance (ESG) issues
in our
Impact Plan
– bit.ly/OurImpactPlanKPMG .
Join Us!
Your data will be processed in full compliance with the provisions of
Regulation (EU) No. ******** (General Data Protection Regulation - "GDPR")
and subsequent amendments.
For more information, please refer to KPMG's
privacy policy
.
KPMG Business Services S.r.l. is an equal opportunity employer.
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📌 It Service Desk Specialist - Milano (Bardi)
🏢 Kpmg Italy
📍 Bardi