Overview
In this role you drive High Jewelry performance at the Montenapoleone Flagship, aligning sales with the brand's premium experience.
You will lead the development of a community of High Jewelry Experts and oversee day-to-day execution of strategies with a client- and people-focused mindset.
You collaborate with store teams, merchandising, and events to strengthen client relationships and brand desirability.
This is a chance to shape expertise, storytelling, and learning in a top-tier luxury environment.
Responsabilità
Drive HJ business performance and strategic execution with store leaders
Develop and nurture a Community of High Jewelry Experts; create training plans
Collaborate with merchandising and cluster/zone teams to meet client needs
Act as ambassador and relationship builder for top-tier HJ clients at appointments and events
Lead Private Client Community leadership, engagement,



and exclusive enrichment opportunities
Coach and support sales teams through one-to-one strategy sessions
Identify internal/external profiles for community participation and manage learning initiatives
Ensure budget management and timely delivery of initiatives
Requisiti fondamentali
8+ years in luxury watch/jewelry industry
Previous client-facing role in luxury retail
Gemology qualification
Strong written, verbal, and presentation skills
Ability to manage budgets
Strong people management and development skills
client relationship focus
storytelling ability
leadership and mentorship
budget management
training program development
stakeholder management

📌 High Jewelry Manager - Flagship Milan Montenapoleone (Bardi)
🏢 Tiffany
📍 Bardi