Media Monitoring Automation Specialist, Global Services
Remote (Bulgaria)
Muck Rack is the leading SaaS platform for public relations and communications professionals.
Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media.
Muck Rack's AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR's impact on business outcomes.
By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.
Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn.
We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.
We're looking for a detail-oriented and technically curious
Media Monitoring Automation Specialist, Global Services
to support the configuration, automation, and optimization of workflows that power our global media intellgence services.
As a Media Monitoring Automation Specialist, you will play a key role in transitioning manual processes into scalable, automated workflows.
You'll work across content acquisition, processing, and delivery systems, ensuring high-quality outputs for both domestic and international clients while improving efficiency through automation.
What you'll do:
Support the migration of manual workflows into automated processes using internal tooling and platforms such as N8N
Translate editorial and client brief requirements into scalable system configurations
Configure and maintain automation workflows for content acquisition, validation, tagging, summarization, and delivery
Develop and document standard operating procedures (SOPs) for automated workflows
Monitor and troubleshoot issues related to workflow automation, data quality, and system performance
Collaborate with internal teams to ensure client requirements are accurately implemented and maintained
Maintain up-to-date documentation of client configurations and communicate updates across teams
Identify opportunities to improve workflow efficiency, scalability, and accuracy
Support vendor-related processes including service evaluation, communication, and invoice reconciliation
How success will be measured in this role:
Successful transition of manual workflows into reliable automated systems
Accuracy and quality of content processing and delivery aligned with client briefs
Reduction in operational inefficiencies and manual intervention
Timely resolution of workflow and system-related issues
Clear and consistent documentation of workflows and configurations
Effective collaboration with internal stakeholders and vendor partners
If the details below describe you, you could be a great fit for this role:
Interest in workflow automation, systems configuration, or operational tooling
Familiarity with automation platforms (e.g., N8N) or similar workflow tools
Strong analytical mindset with attention to detail in system setup and monitoring
Ability to clearly document processes and communicate across technical and non-technical teams
Experience supporting or working with third-party vendors (preferred)
Proactive problem-solver with a focus on continuous improvement
Comfortable working in a fast-paced, evolving environment




Proactively incorporate AI tools into day-to-day work to improve productivity and accelerate delivery
Interview Overview:
Below you'll find an outline of the interview plan for this role.
Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
30 minute interview with a member of our Talent Team
A 1 hour zoom interview with the hiring manager
Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads
Travel & Team Engagement Expectations
This role requires up to 10% travel for team collaboration, customer engagements, and company events.
As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.
The gross monthly salary for this role in Bulgaria is approximately 1,800 EUR.
Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company.
We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors.
We recognize that the person we hire may be less experienced (or more senior) than this job description as posted.
If that ends up being the case, the updated salary range will be communicated with you as a candidate.
Why Muck Rack?
Remote Work, Forever
Fully distributed team with a permanent remote setup
Home office stipend, phone and internet reimbursement, coworking membership
Virtual and in-person team bonding (lunches, events, competitions)
Competitive geo-neutral pay in the U.S.
Annual reviews to ensure equity and market alignment
Standardized premio or commission structure
401(k) with employer contributions
Equity opportunities
Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
100% premium coverage for individuals on high-deductible plans
24/7 Virtual Care and Employee Assistance Program
Employer-funded HSA contributions and other pre-tax benefits
Quarterly wellness stipend and free Headspace subscription
Time Off & Family Benefits
4+ weeks of PTO, plus paid sick and mental health days
13 paid holidays with the option to swap for personal days
Up to 16 weeks of fully paid parental leave
Learning and Development
Transparent pathways for internal mobility and promotion
Bi-annual performance reviews, team workshops, and leadership training
Unlimited access to Coursera and O'Reilly
2 additional PTO days annually for learning and development
Inclusive, Customer-First Culture
Commitment to equity and valuing diverse perspectives
Agile, founder-led company focused on collaboration and innovation
Trusted by 3,000+ companies worldwide
Note: Benefits and compensation reflect offerings for U.S.-based employees.
Support is provided for employees in other locations, in compliance with local laws and regulations.
While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function.




If we are unable to hire in your current location for the role for which you applied, you will be notified via email.
While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.
Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application.
Muck Rack does not accept unsolicited resumes from search firms or any other third parties.
Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume.
Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.
Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack's HR team.
Please be cautious of these attempts to elicit banking or other financial or sensitive information.
Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ******' email address.
If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to .
Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary.
Whatever your decision, it will not be considered in the hiringprocess or thereafter.
Any information that you do provide will be recorded and maintained in aconfidential file.
As set forth in Muck Rack's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service?connected disability.
A "recently separated veteran" means any veteran during the three?year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order *****.
The information we request may vary based on your employment status with Muck Rack.
When you apply for a job with
#J-*****-Ljbffr

📌 Media Monitoring Automation Specialist, Global Services (Uri)
🏢 Muck Rack
📍 Uri