A great pair of glasses can change a person's life.
Not bad for a day's work...È questo il ruolo che sta cercando?
Se sì, continui a leggere per maggiori dettagli e si ricordi di candidarsi oggi stesso.Location: LombardiaContract type: Permanent full timeJob Description:MOSCOT is a 110-year-old New York City institution renowned worldwide for its iconic eyewear – The MOSCOT Originals and MOSCOT Spirit Collections.
MOSCOT infuses its unmistakably refined, downtown aesthetic with over 100 years of eyewear expertise and unparalleled craftsmanship to create its timeless eyewear.
While now recognized as a global fashion brand, MOSCOT remains, at heart, a neighborhood optical shop.As a Customer Service & Marketing specialist with MOSCOT you will be the voice of MOSCOT to thousands of MOSCOT fans spanning the globe from Tokyo to Timbuktu.
Interested?
Essential Duties and Job Responsibilities:Being the customer service reference point for the Italian marketManagement of orders, re-orders and orders progress; as answering phone calls and e-mails going the extra mile for all end customers, expressing gratitude to all for their business and present positive answers to inquiries while providing the MX - MOSCOT ExperienceManagement of quality and commercial returns; Maintain, manage and update all customer databases in a timely manner; Assure correct,timely and effective analysis, communication and reporting on Customer Service KPI.Support to the Commercial Dept: order management, seasonal & re-order deliveries, cancellations, payments, Incoterms, delivery forecast,



returns and sales campaign support.Participation to the eyewear tradeshow in Milan and any special events.Be on the MOSCOT front lines, responsible for knowing and communicating relevant brand information including but not limited to; product details, policies & procedures as well as assisting customers directly whenever possible.
xysqume Sales-driven with creative and strong marketing sense as well as business acumenManage and insert all orders related to MKT material for the Italian partnersCollect all information needed for marketing / creative requests and ensure alignment with the company processesCoordinate and manage all operational tasks related to events / trunkshowsProvide ad hoc marketing reporting to Lugano HQProactive, multi-tasking, fast-paced with strong communication, presentation and interpersonal skillsOutgoing, strong sense of responsibility, well-organized and a good team playerGood command of written and spoken EnglishMinimum of 2 years experience in a similar role; Luxury and Fashion Companies expertise will be preferred; Italian Mother tongue and Fluent in EnglishExperience working in a fast-paced office environment preferred; Flexible, adaptable, and able to work in an entrepreneurial environment; Ability to communicate effectively across all levels of the organization and externally; Exceptional time management and organizational skills with strong attention to detail; Emotional intelligence; Proven success working as a team player as well as an individual contributor; Preferable experience working with SAP Business One, Pepperi, Outlook and desire to learn new applications as needed.
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📌 Customer Service & Marketing Specialist (Bardi)
🏢 MOSCOT NYC since 1915
📍 Bardi