pThe new joiner will support the Customer Service team of the Leather Hub of Scandicci managing post-sales activities in collaboration with maisons’ stores. S/he will map and improve all the processes being in a constant communication with the logistics and supply chain departments of the maisons for ensuring a high level of customer satisfaction. /h3 ul liManaging customer requests through SAP Portal. /li liMonitoring requests and resolving customer concerns promptly. /li liCoordinating with internal teams (technicians, RD, logistics) to ensure timely responses. /li liManaging spare parts flow: initial definition, master data creation and online catalogue maintenance. /li liSupporting the development of tailored solutions based on customer needs. /li liReview the internal processes applying the continuous improvement approach. /li /ul h3HOW WILL YOU EXPERIENCE SUCCESS WITH US? /h3 ul liDegree in Economics, Management Engineering, or related fields. /li liPrevious experience in buying/logistic/e-commerce management/planning activities.



/li liFluency in English (B2+); knowledge of other languages will be considered a plus. /li liStrong organizational skills and ability to manage different tasks. /li liGood knowledge of Microsoft Excel and ERP tools (SAP or similar). /li /ul h3YOUR JOURNEY WITH US /h3 h3You Will Be Involved In The Following Interviews Process /h3 ul liInterview with Talent Acquisition Team /li liInterview with Hiring Manager /li liInterview with Function Director and HR Manager /li /ul h3What

We Offer
/h3 ul liCCNL per gli addetti alle industrie manifatturiere delle pelli e succedanei /li liLivello Impiegato /li liContratto a tempo indeterminato /li liFull time /li liSalary range: 30.000€
- 35.000€ /li liLearning Development Opportunities /li liWelfare Policy /li liTicket Restaurant /li liBonus (if applicable) /li /ul #J-18808-Ljbffr

📌 Specialist Services Administrator (Italia)
🏢 Richemont
📍 Italia