Weownandoperatethreehotels: SavhotelFieraBologna,SavhotelAemiliaBolognaandSavhotelMantegnaPadova. WeaimtogrowandbuildanoutstandinghotelgroupinItaly,whilestayingtruetoourbusinessmodel,whichisfoundedonthepursuitofexcellenceinmanagement,serviceandproduct,withaparticularfocusoncustomercareandonlookingafterourpeople. Toensurethehighestlevelofguestsatisfaction,weinvestinourproperties,allofwhichweown,andinourteammembers,supportingtheirgrowth,training,welfare,teamspiritandsenseofbelonging.

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Tasksoftheposition:

Adoptacustomer-orientedandservice-focusedattitudeinordertoensurethehighestlevelofguestsatisfaction

Setupthediningroomandbuffetsfordifferenttypesofserviceaccordingtocompanystandards(breakfast,events,andàlacarteservice)





Performvarioustypesofservicefollowingourstandardsandprocedures,includingbreakfastservice,roomservice,servedbanquets,buffetbanquets,coffeebreaks,andstandingevents

Presentthemenu,adviseguests,providerecommendations,andanswerquestionsrelatedtodishesandingredients

Respondtoguestinquiriesregardingallergensandcookingmethods

TakeordersandcorrectlyregisterthemusingourPMSsystem xivgfpx

PrepareItalianspecialtycoffeesaccordingtoourstandards

Maintainpositiveinteractionandcollaborationwiththeentireteam

Handlesmallguestcomplaintswithprofessionalismandaservice-orientedapproach

Supporttheresponsiblestaffinmanagingstorageandsupplies

Learnthebasicsofcocktailpreparationandwinepairingwithfood

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