We are looking for a resource who will support the team Group Compliance Methodologies & Quality Assurance within Group Compliance of Group Head Office during the maternity leave period.

The Group Compliance Methodologies & Quality Assurance unit is responsible for:

- Developing and maintaining Group Compliance methodologies, standards, and operating model;
- Coordinating compliance risk assessments and monitoring Group risk exposure;
- Overseeing control plans and execution, compliance monitoring, and quality assurance activities;
- Managing KRI and complaints reporting and analysis;
- Supporting cross-functional collaboration and the evolution of the Compliance operating model;
- Contributing to the enhancement of compliance IT systems and platforms.

Key responsibilities of the role will include:

- Support the maintenance and update of Group Compliance methodologies, standards, and operating guidelines;
- Monitor compliance risk exposure and prepare periodic reporting for management and relevant stakeholders;
- Perform quality assurance reviews on compliance risk assessments and controls to ensure consistency and alignment to Group standards;
- Monitor and analyze Key Risk Indicators (KRIs), including the complaints perimeter, identifying trends,



anomalies, and areas requiring attention;
- Prepare regular compliance reports, dashboards, and presentations.

- Master’s degree, or equivalent, in Business, Economics, or Engineering, or a related field is preferred;
- 1 to 3 years of work experience in the insurance/financial industry, including internships;
- Previous experience in consulting, including internships, is considered an advantage;
- Proven analytical skills, including database management, trend analysis, risk indicator monitoring, and the ability to identify patterns and key findings from large datasets;
- Advanced use of MS Office;
- English working proficiency, additional language is an advantage.

Soft Skills:

- Strong interpersonal skills and multicultural mindset that contribute to a positive and open collaborative team culture;
- Good communication skills, verbal and written;
- Proactive learner who demonstrates intellectual curiosity, openness to feedback, and a continuous drive to improve and innovate;
- Strong problem-solving skills and a proactive approach to identifying, analyzing, and resolving issues in a timely and effective manner.

📌 Group Compliance Methodologies & Quality Assurance – Maternity Cover (Milano)
🏢 Generali
📍 Milano