Job Summary: Senior Platform Architect (ServiceNow)

- Lead enterprise-scale ServiceNow architecture and transformation programs for global clients.
- Act as a strategic consultant, collaborating with CXOs, Enterprise Architects, Platform Owners, and Delivery Teams.
- Develop platform strategies, governance models, roadmaps, and digital transformation initiatives.
- Translate business objectives into actionable solution blueprints and platform architectures.
- Define and govern ServiceNow platform architecture, instance strategies, and operating models.
- Conduct architecture reviews, governance forums, and drive technical decision-making.
- Lead modernization initiatives, reduce technical debt, and ensure best-practice adoption within ServiceNow.
- Provide subject matter expertise across ITSM, HRSD, SPM, IRM, CMDB/CSDM, CSM, and ITOM modules.
- Support pre-sales activities, including solutioning, estimations, proposals, and change requests.
- Lead integration strategies, utilizing APIs, Flow Designer, automation,



and enterprise design patterns.
- Champion the adoption of AI, automation, and innovative solutions in ServiceNow implementations.
- Engage and influence senior stakeholders, demonstrating strong advisory and management consulting skills.
- Utilize experience in large-scale architecture, transformation programs, and digital initiatives.
- Possess strong communication skills with executive presence and ability to influence at the C-suite level.
- Leverage AI for improving business processes, decision-making, and service operations.
- Preferred experience in ITOM implementations, HR digital transformation, AI governance, regulatory compliance, and cloud transformation.
- Hold relevant ServiceNow and enterprise architecture certifications (e.g., CTA, CMA, ITIL, TOGAF, Azure/AWS/GCP).
- Proficient in English; additional European language skills are a plus.

📌 Senior Platform Architect (ServiceNow) (Roma)
🏢 INSIGHT INTERNATIONAL
📍 Roma