Job Title: Insight Consultant Contract: Permanent, Tempo pieno The compensation package for this role includes a base salary in the range of €45,000 to €50,000 gross per year, depending on skills, experience, and overall fit for the position. Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa. Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology. The role focuses on configuring and managing production ERP systems for furniture manufacturing, with a particular emphasis on kitchens, bathrooms, and cabinetry. It supports end‑to‑end business workflows across sales, design, production, supply chain, and logistics, ensuring data and process consistency from order intake to delivery. The position also involves managing product catalogues and production rules, supporting planning and inventory processes, and providing technical‑functional support and user training on Cyncly software and industry design tools. Analyze business processes of manufacturing companies in the furniture sector (kitchens, bathrooms, cabinetry). Map operational and information flows between departments: sales, technical office, purchasing, production, logistics, and warehouse. Support clients in defining functional requirements and standardizing processes. Ensure proper integration between production, supply chain, procurement, and services. Process Analysis and Functional Consulting Analyze business processes of manufacturing companies in the furniture sector (kitchens, bathrooms, cabinetry). Map operational and information flows between departments: sales, technical office, purchasing, production, logistics, and warehouse. Support clients in defining functional requirements and standardizing processes. Ensure proper integration between production, supply chain, procurement, and services. Configuration and Management of the Production ERP System Configure the ERP system structure, including security, roles, and permissions. Manage customization tools (custom attributes, dynamic forms, lookup matrices, criteria, and conditions). Configure interfaces, forms, dashboards, and reports. Monitor the system and manage troubleshooting activities. User Training and Support Provide functional support to end users. Deliver training on the use of the ERP system and related software. Support go-live and post go-live activities. Stay continuously up to date on Cyncly software developments and industry best practices. Qualifications &

Experience:
High school diploma, technical diploma, or university degree (Bachelor’s or Master’s) Solid understanding of core production ERP system principles High level of motivation, commitment, and reliability Strong knowledge of Project Management methodologies, principles, and techniques Proficient in common software tools (web browsers, Microsoft Office, etc.) Good to excellent knowledge of MS SQL Familiarity with Microsoft SQL Server Reporting Services (SSRS) or similar reporting tools Excellent command of Italian (written and spoken) Good to excellent command of English Interest in the furniture and design industry Knowledge of manufacturing processes, preferably within the wood or furniture manufacturing sector The KBFm business unit offers distinctive opportunities in a one-of-a-kind workplace setting. Joining our team means becoming part of a young, dynamic group, enriched by the presence of experienced professionals. Our team stands out for its passion for technology, a collaborative mindset, and the promotion of a culture that emphasizes continuous learning, fostering both personal and professional growth for each member. Within our organization, we provide a work environment that encourages flexibility and responsibility. This philosophy extends beyond local borders, offering international development opportunities. Additionally, beyond achieving set objectives, we provide resources and continuous training programs to ensure the ongoing growth of our members, both personally and professionally. Joining our team means becoming part of

📌 Senior Commercial Consultant (Italia)
🏢 Cyncly
📍 Italia