29 ott
|
Belmond
|
Italia
pAs a Cabin Steward at The Venice Simplon-Orient-Express, a Belmond Train you are part of a team that crafts a truly memorable environment for all guests. /ppIn this role, you will contribute to providing guests with unforgettable luxury experiences and cabin services. If you're looking to develop your skills and be part of the future of luxury, this is your moment. /ph3Main Duties and Responsibilities /h3ulliReview and verify incoming invoices for accuracy, proper approvals, and compliance with company policies. /liliGreet guests upon boarding and introduce them to cabin features, amenities, and onboard services. /liliPrepare cabins prior to guest arrival and maintain them throughout the journey, including morning refresh and evening turndown services. /liliEnsure impeccable cleanliness, orderliness, and presentation of cabins at all times. /liliAssist with the loading, unloading, and arrangement of guests’ luggage within the cabin. /liliServe meals, snacks, and beverages in the cabin upon request, ensuring the highest standards of service. /liliCoordinate and manage special guest requests, including dietary requirements, celebrations, and comfort preferences. /liliDeliver attentive, personalized, and anticipatory service tailored to each guest’s individual needs and preferences. /liliRespond promptly and professionally to guest inquiries, requests, and concerns. /liliEnsure guests are informed about onboard safety procedures and respond appropriately to incidents or emergencies. /liliLiaise closely with other departments, including Kitchen, Housekeeping, Operations, and Guest Relations, to ensure a seamless guest experience.
/liliReport any issues affecting cabin conditions or the overall guest experience. /liliMonitor cabin standards, replenish amenities, and maintain luxury service levels throughout the journey. /liliProvide discreet, high-end service while respecting guests’ privacy and ensuring their comfort at all times. /liliSeveral years’ experience in Hospitality at luxury level /liliExperience in dealing with international customers /liliBasic knowledge of reception, housekeeping and/or FB service techniques /liliAbility to perform heavy lifting operations (over 35kg) /liliFlexibility to work varying hours, including weekends and holidays /liliStrong self-organization and time management skills /liliTeam player /liliTravelling extensively across Europe /liliEuropean or Swiss passport /liliFluency in English and French, a basic comprehension of Italian a plus /li /ulh3BELMOND AND YOU /h3pBy joining Belmond, you become part of a global family. /ppWe ask you to embrace Belmond's values, follow our guidelines, and embody the spirit of our group. /ppIn return, we are committed to ensuring that our employees enjoy unforgettable experiences just as much as our guests. /ppBenefits include the Discovering Belmond program, which offers team members complimentary stays, subject to availability, at Belmond properties, discounted rates on our trains, cruises, and safaris, as well as food and beverage discounts. /ppTeam members also vantaggi from comprehensive health and life insurance coverage and unlimited access to world-class learning platforms, empowering them to continuously develop new skills and advance their careers. /p #J-18808-Ljbffr
📌 Cabin Steward (Italia)
🏢 Belmond
📍 Italia